總序 前言 Unit1 Essentials of a Business Letter 商務信函的基本要素 1.1 Layout of a Business Letter 1.2 Letter Styles 1.3 Addressing Envelopes 1.4 Faxes and E-Mails Exercises Unit2 Starting Business and Establishing Business Relation 開始業(yè)務與建立業(yè)務關系 2.1 Related BusinessKnow ledge 2.2 Text 2.3 Useful Sentences 2.4 Writing Tutorial:Deciding the Type of Your Letter Exercises Unit3 Enquiries and Quotations 詢價與報價 3.1 Related BusinessKnow ledge 3.2 Text 3.3 Useful Sentences 3.4 Writing Tutorial:Beginning of a Business Letter Exercises Unit4 Offer，Counter-Offer，Acceptance and Refusal 發(fā)盤、還盤、接受或拒絕 4.1 Related Business Knowledge 4.2 Text 4.3 Useful Sentences 4.4 W riting Tutorial:Singling out the Key Purpose of Your Letter Exercises Unit5 Credit and Status Enquires and Their Replies 資信查詢及回復 5.1 Related Business Knowledge 5.2 Text 5.3 Useful Sentences 5.4 Writing Tutorial:CorrectParagraph Exercises Unit6 Order，Acceptance and Refusal 訂單、接受訂單以及謝絕訂單 6.1 Related BusinessKnow ledge 6.2 Text 6.3 Useful Sentences 6.4 Writing Tutorial:Making A Businesslike Ending Exercises Unit7 Conclusion of Business and the Fulfillment of a Contract 交易的達成和合同的履行 7.1 Related Business Knowledge 7.2 Text 7.3 Useful Sentences 7.4 Writing Tutorial:Proper Wording Exercises Unit8 Letters to Discuss Payment 洽談支付方式信 8.1 Related Business Knowledge 8.2 Text 8.3 Useful Sentences 8.4 Writing Tutorial:Composing Appropriate Sentences Exercises Unit9 Urging the Establishment and Amendment of L/C 敦促開立和修改信用證 9.1 Related Business Knowledge 9.2 Text 9.3 Useful Sentences 9.4 Writing Tutorial:Keeping Coherence Exercises Unit10 Packing，Marking and Shipment 包裝、運輸標志以及裝運 10.1 Related Business Knowledge 10.2 Text 10.3 Useful Sentences 10.4 Writing Tutorial:Using the Correct Punctuation Exercises Unit11 Marine Insurance 海運保險 11.1 Related Business Knowledge 11.2 Text 11.3 Useful Sentences 11.4 Writing Tutorial:Revising and Checking for any Possible Mistakes Exercises Unit12 Letters to Discuss Agencies 洽談代理業(yè)務信 12.1 Related Business Knowledge 12.2 Text 12.3 Useful Sentences 12.4 Writing Tutorial:Paying Attention to Some Easily Misused Words or Phrases Exercises Unit13 Complaints，Disputes，Claims and Their Settlements 投訴、爭議、索賠及解決 13.1 Related BusinessKnow ledge 13.2 Text 13.3 Useful Sentences 13.4 Writing Tutorial:Avoiding Dangling Modifiers Exercises Unit14 Application Letters 求職信 14.1 Related Business Knowledge 14.2 Text 14.3 Useful Sentences 14.4 Writing Tutorial:Paying Attention to the Sentence Structure Exercises AppendixⅠ 美國州名標準縮寫 AppendixⅡ 加拿大省名標準縮寫 AppendixⅢ 常用地址和商務機構縮略語 AppendixⅣ 世界主要機場、港口名稱英中對照表
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