Chapter 1 At the Travel Agency Chapter 2 At the Airport Chapter 3 At the Hotel Chapter 4 Sightseeing Chapter 5 At the Restaurant Chapter 6 Shopping Chapter 7 Foll0w-up Service Chapter 8 Emergency Handling Key to the Practice Tapescripts of the Listening Practice Appendix I Festivals, Scenic Spots and Public Notices ~ Appendix II World Tourism Organizations Bibliography