Part 1 人才招聘Recruiting New Staff Unit 1 草擬招聘條件 Outlining the Job Requirements(2) Unit 2 發(fā)布招聘信息 Placing a Job Ad Unit 3 面試 The Interviews Part 2 新員工培訓(xùn)New Staff Training Unit 1 公司結(jié)構(gòu) Company Structure Unit 2 公司政策 Company Policies Unit 3 部門合作 Departments Working Together Unit 4 公司運作 Company Operations Part 3 同事相處Getting along with Colleagues Unit 1 認(rèn)識新同事 Getting to Know New Staff Unit 2 互相幫助 Helping Each 0ther Unit 3 談?wù)撏?br /> Talking about Colleagues Unit4 邀請同事 Inviting Colleagues Unit 5 同事聚餐 Parties Unit 6 產(chǎn)生矛盾 Causing Conflicts Unit 7 工作壓力 Working Pressure Unit 8 煙民一族 The Smokers Unit 9上下班 Punch in and Punch out Unit 10 加班與代班 Working Overtime and Covering for Someone Part 4 電話英語Telephone English Unit 1 打電話 Making Telephones Unit 2 接電話 Answering a Call Unit 3 轉(zhuǎn)接與留言 Transferring a Call and Leaving a Message Unit4 安排約見 Making Appointments- Part 5 日常辦公Office Routine Unit 1 辦公設(shè)備 Office Facilities Unit 2 網(wǎng)絡(luò)辦公 Online Work Unit 3 檔案管理 File Keeping Part 6 老板與員工Boss and Unit 1 分配工作 Assigning Work Unit 2 匯報工作 Reporting Work Unit 3 工作失誤 Working Faults Unit 4 夸獎員工 Complimenting the Staff Unit 5 批評員工 Criticizing Employees Unit 6 鼓勵員工 Encouraging Lmployees Unit 7 升職與加薪 Promotion and Salary Raise Unit 8 辭職與解雇 Resigning and Firing. Part 7 公司會議Company Meetings Unit 1 會議安排 Arranging a Meeting Unit 2 會議討論 Brainstorming Unit 3 達(dá)成一致 Agreement Part 8 客戶服務(wù)Customer Service Unit 1 電話客服 Service on the Telephone Unit 2 客戶服務(wù)拜訪 Customer Service Visit Unit 3 招待客戶 Entertaining the Guest