Users Guide使用說明 Preface前言 Chapter 1 Interview 面試 Unit 1 Job-hunting on the Internet 網(wǎng)上求職 2 Unit 2 Reasons for Application 應(yīng)聘原因 8 Unit 3 Understanding about the New Job 對新工作的了解 13 Unit 4 Work Experiences 工作經(jīng)歷 17 Unit 5 Education 教育 21 Unit 6 Expected Salary 期望的待遇 25 Unit 7 Signing an Agreement 簽訂合同 29 Chapter 2 Business in the Office 辦公室業(yè)務(wù) Unit 1 Business Contacts (Communications) 商務(wù)往來 (溝通) 36 Topic 1 Making a Business Appointment 生意約見 36 Topic 2 Ordering Products 預(yù)訂產(chǎn)品 39 Topic 3 Phone Sales 電話推銷 42 Topic 4 Complaint Phone 投訴電話 46 Unit 2 Business Calling Reservation 電話商務(wù)預(yù)訂 49 Topic 1 Reserving Hotel 預(yù)訂酒店 49 Topic 2 Booking Air Tickets 預(yù)訂機票 54 Chapter 3 Business Operations 商務(wù)運作 Unit 1 Business Entertainment 商務(wù)招待 60 Topic 1 Receiving Customers 迎接客戶 60 Topic 2 Recommendation and Greetings 引薦和問候 65 Topic 3 Entertaining Clients 宴請客戶 69 Topic 4 City Sightseeing 城市觀光 74 Unit 2 Business Announcements 商務(wù)通告 80 Topic 1 Conference Arrangement 安排會議 80 Topic 2 Reporting Work 匯報工作 84 Unit 3 Business Expansion 商務(wù)拓展 89 Topic 1 Business Consultancy 商務(wù)咨詢 89 Topic 2 Business Promotion 業(yè)務(wù)推銷 94 Topic 3 Function Introduction 性能介紹 98 Topic 4 Client Investigation 客戶調(diào)查 102 Topic 5 After-sale Service 售后服務(wù) 107 Unit 4 Marketing 營銷 111 Unit 5 Business Negotiation 商務(wù)談判 115 Topic 1 Bargaining 討價還價 115 Topic 2 Packaging 包裝 120 Topic 3 Shipment 裝運 125 Topic 4 Insurance 保險 128 Topic 5 Agency 代理 133 Topic 6 Contribution and Stock Right 出資與股權(quán) 137 Topic 7 Intellectual Property 知識產(chǎn)權(quán) 141 Topic 8 Publicity and Negotiation 公關(guān)談判 146 Chapter 4 Interpersonal Relationships in the Company 職場人際關(guān)系 Unit 1 Between the Leaders 上司之間 152 Topic 1 Propaganda and Research 宣傳和調(diào)研 152 Topic 2 Investment and Auditing 投資和審計 156 Topic 3 Competition 競爭 159 Unit 2 Boss and Employees 上司和員工之間163 Topic 1 Reward and Punishment 獎勵和懲罰 163 Topic 2 Giving a Raise or Promotion 加薪和升職 167 Topic 3 Sacking and Resignation 解雇和辭職 172 Topic 4 Asking for a Leave and Holiday Rotation 請假和輪休 176 Unit 3 Between the Employees 員工之間 181 Topic 1 Chatting and Treating 閑談與請客 181 Topic 2 Encouragement and Giving a Hand 鼓勵和幫忙 186 Topic 3 Working Overtime and Covering for Someone 加班和代班 190 Unit 4 External Communications 外部交流 193 Chapter 5 Etiquettes in Business 職場禮儀 Unit１ Expressing Congratulations 表達(dá)祝賀 198 Unit 2 Invitation 邀請 202 Unit 3 Lamentation and Condolence 哀悼和慰問 207 Unit 4 Expressing Apologies 表達(dá)歉意 211 Unit 5 Expressing Gratitude 表達(dá)感謝 215 Unit 6 Proposal and Advice 建議與忠告 218
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