Chapter 1 Writing Process for Business Letters (1) Prewriting 1. Approaching the Writing Process Systematically 2. The Prewriting Phase of Composition Chapter 2 Writing Process for Business Letters (2) Writing 1. Researching Data and Generating Ideas 2. Organizing Data 3. Composing the First Draft Chapter 3 Writing Process for Business Letters (3) Revising 1. Revising Messages 2. Proofreading for the Finishing Touch 3. Evaluating the Product Chapter 4 Business Letters Writing 1. Envelope Addressing 2. The Layout of Business Letters Chapter 5 Establishing Business Relations 1. General Introduction 2. Channels for Information of Potential Partners 3. The Requirements for Writing the First Inquiry 4. Status Inquiry ……