Part 1 Tourism ABC Unit 1 Giving Travel Information Unit 2 Meeting Guests at the Airport Unit 3 Itinerary Arrangement Unit 4 Checking in at a Hotel Unit 5 Sightseeing Unit 6 Catering Service Unit 7 Shopping Unit 8 Dealing with Complaints and Emergencies Unit 9 Farewell Unit 10 Overseas Travel Part 2 More about Tourism Unit 1 Introduction to Tourism Unit 2 Types of Tourism Unit 3 Tourism and China Unit 4 Tourism and Relevant Services Unit 5 Foreign Delicacies Unit 6 Psychology of Service Unit 7 About Air Transport Industry Unit 8 Tourism Safety and Trends Part 3 Chinese Culture in Tourism Unit 1 Chinese Cuisine Unit 2 Chinese Tea Unit 3 Chinese Silk Unit 4 Chinese Painting Unit 5 Chinese Festivals Unit 6 Chinese Zodiac Unit 7 Chinese Gardens and Architectures Unit 8 Traditional Chinese Medicine Unit 9 Major Religions in China Unit 10 PekingOpera Part 4 Appendix 航空公司圖標 旅游網(wǎng)站一覽 世界時區(qū)及時差計算 Part Key to Exercises in Text Part Tapescripts 參考文獻