situation one establishing a company step one establishing your own import and export company 1. cautions to run an export company 2. the organization of a company 3. forming an import and export company step two developing an export marketing plan 1. multiple choices 2. developing your marketing plan step three selecting your product step four naming your company 1. slogan matching 2. finishing your company information 3. making your business cards step five making your company profile 1. composing your company profile 2. writing a company profile for wal-mart stores situation two attending trade fairs step one domestic trade fairs 1. finding out about domestic trade fairs and get ready for them 2. inviting some guests 3. negotiating with visitors 4. entertaining your guests (chinese food) 5. following-up the business step two international trade fairs 1. finding out about trade fairs abroad 2. booking international air tickets 3. arranging a hotel abroad 4. flying to another country 5. negotiating with visitors 6. having dinner with customers (western food) situation three a factory tour step one meeting guests at airport 1. matching the marks with their names 2. reproducing the situation step two visiting your factory 1. drawing a factory layout 2. drafting a conversation for your factory tour step three presenting your company 1. imitating the situation 2. describing company profiles 3. a project step four presenting your products 1. presenting your products with a dialogue 2. a small project 3. composing a catalogue sheet step five discussing with your customers 1. having a negotiation 2. packing and transportation situation four solving problems step one dealing with complaints and problems 1. making complaints 2. entertaining claims step two finding a solution 1. refunding for a claim 2. sending maintainers to solve the problems situation five recruiting staff step one interview 1. candidates' skills 2. hair style and dress style for a job interview 3. composing a dialogue for the interview 4. matching the titles 5. describing the interview situations 6. writing a cv to apply for a job 7. debate competition sten two staffoualitv 1. multiple choice 2. business protocols 3. word puzzle 4. multiple intelligences survey vocabulary 參考文獻(xiàn)