Part 1 日常溝通 1.Meeting And Visiting People見面與拜訪 2.Introducing People彼此介紹 3.Finding Conversation Topic尋找話題 4.Listening And Cutting In聽話和插話 5.Apologizing道歉 6.Appreciating感謝 7.Encouraging And Expressing Sympathy鼓勵與同情 8.Congratulating表示祝賀 9.Consoling安慰他人 10.Complaining To Someone向他人抱怨 11.Correcting Someone糾正他人錯誤 12.Expressing Curiosity表達好奇 13.Expressing Worry表達擔心 14.Persuading Someone勸說他人 15.Making An Appointment預(yù)約 16.Making An Invitation邀請 17.Talking About Weather談?wù)撎鞖?br />18.Using Euphemism使用婉詞 Part 2 商務(wù)交往 Seetien 1 求職面試 Section 2 企業(yè)日常業(yè)務(wù) 1.Secretary Affairs秘書業(yè)務(wù) 2.Accounting Affairs會計業(yè)務(wù) 3.Taking About Emergency Affairs緊急公關(guān) 4.Transportation運輸 5.Talking About Insurance談?wù)摫kU 6.Borrowing From Banks向銀行貸款 7.About Regulations關(guān)于規(guī)定 Section 3 迎接外賓 1.At The Airport機場接待 2.Dinner Invitation宴請 3.Conversation And Negotiation會談與協(xié)商 4.Sightseeing And Shopping觀光購物 5.At The Cinema在電影院 6.At The Museum在博物館 7.At The Night Club Or Bar在夜店或酒吧 8.At Gym And Sports Club在健身俱樂部 9.Drama戲居0 10.Having A Journey旅游 11.Seeing Off送行 Section 4 國際貿(mào)易 1.Enquiry,Offer And Counter Offer詢盤、發(fā)盤與還盤 2.Placing An Order訂貨 3.Consignment發(fā)貨 4.Signing A Contract簽訂合同 5。Pavmenl付款 Section 5 組織會議 1.Introducing The Speaker介紹發(fā)言人 2.Calling On The Participants To Speak號召與會者發(fā)言 3.Moderating The Dispute緩和爭執(zhí) 4.Turning To A New Topic轉(zhuǎn)移話題 5.Highlighting Ideas強調(diào)重點 6.Closing A Meeting宣布休會或會議結(jié)束 Section 6 聯(lián)絡(luò)媒體 1.Preparing Press Conference準備記者招待會 2.Issuing The Information About The New Products發(fā)布新產(chǎn)品信息 3.Press Interview新聞采訪 4.Product Promotion產(chǎn)品促銷 5.Disposing The Emergency危機處理 Part 3 特殊場合 1.Birthday Party生日晚會 2.Dance Party舞會 3.COCktail Party雞尾酒會 4.Banquet大型宴會 5.Christmas圣誕節(jié) 6.New Year新年 7.At The Office在辦公室 8.At The Barber Shop在理發(fā)店 9.At The Post Office在郵局 10.At The Bank在銀行 11.Renting A House租房 12.At The Beauty Club在美容會所 13.Boy And Girl Friend And Marriage男女朋友和婚姻 14.Supermarket超級市場 15.Shoe,Hat And Sock Shop鞋帽襪店