Module One Daily Practical Writing Relating toBusiness Brief Introduction to Daily Practical Writing Relating toBusiness 1.1 Fax 1.2 Notice 1.3 Public Announcement 1.4 Poster 1.5 Memorandum 1.6 Minutes 1.7 Schedule 1.8 Reception Plan 1.9 Visiting Plan 1.10 Business Report 1.11 Company Profile 1.12 Advertisement Module Two Social Letters Relating to Business Brief Introduction to Social Letters Relating toBusiness 2.1 Letters of Invitation and Reply 2.2 Letters of Thanks 2.3 Letters of Apology 2.4 Letters of Congratulations 2.5 Letters of Sympathy 2.6 Letters of Condolence 2.7 Letters of Introduction 2.8 Letters of Complaint 2.9 Letters of Employment 2.10 Letters of Appointment 2.11 Letters of Reservation 2.12 Letters of Application Module Three Business Letters Brief Introduction to Business Letters 3.1 Establishing Business Relations 3.2 Enquiry 3.3 Offer 3.4 Counter-offer 3.5 Acceptance and Confirmation 3.6 Order and Contract 3.7 Payment and L/C 3.8 Packing 3.9 Shipment 3.10 Insurance 3.11 Complaints, Claims and Compensations 參考文獻(xiàn)
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