part i staffing 人員管理 unit 1 help your people look for a new job--are you ready? unit 2 new way to spot the candidates unit 3 how to make an interview effective? unit 4 retention from the first day part ii compensation & benefits 薪酬與福利 unit 5 a general compensation structure unit 6 intangible reward part iii performance management 績(jī)效管理 unit 7 implement a successful performance management process unit 8 what should we appraise? unit 9 make 360-degree feedback more effective part iv training management 培訓(xùn)管理 unit 10 to start with competency modeling unit 11 implementing the four levels training evaluation part v personal development 個(gè)人發(fā)展 unit 12 three steps to personal career development unit 13 lucky george--a typical talent development program unit 14 leadership development approaches unit 15 identify the right leadership part vi organizational development 組織管理 unit 16 od basis unit 17 employee engagement unit 18 succession planning appendix 1 glossary 詞匯表 appendix 2 reference translation for texts 課文參考譯文 references 參考文獻(xiàn)