Item 1 Reception Model 1 Room Reservation Service Model 2 Receive Guests at the Airport Model 3 Check-in Service Model 4 Make a Welcome Speech Item 2 Housekeeping Service Model 1 Show a Room Model 2 Make up the Room Model 3 Laundry and Valet Service Item 3 F&B Service Model 1 Table Reservation Service Model 2 Take Orders Model 3 Bar Services Model 4 Serve Dishes Item 4 Transportation Model 1 At the Ticket Office Model 2 Ask the Way Model 3 Means of Transportation Item 5 The Business Center Model 1 Communication Service Model 2 Information and Other Service Item 6 Around Lingnan Model 1 Guangzhou Model 2 Shenzhen Model 3 Hong Kong Model 4 Zhaoqing Model 5 Sanya Item 7 Ecological Tours Model 1 Shaolin Temple Model 2 Danxiashan Geopark Model 3 Lijiang Model 4 Jiuzhaigou Item 8 Entertainment in Guangdong Model 1 Kong Fu Tea Ceremony Model 2 YUM CHA Model 3 Cantonese Herbal Tea Item 9 Lingnan — Paradise of Food Model 1 Cantonese Cuisine Model 2 Specialty Dishes Model 3 The Cooking Method of Cantonese Cuisine Item 10 Shopping Model 1 Chinese Tea Model 2 Chinese Calligraphy and Painting Model 3 At the Souvenir Shop Item 11 Traditional Chinese Festivals Item 12 Handing Complaints Item 13 Check-out Service and a Farewell Speech 參考資料