Unit One Logistics and Supply Chain Part I Components of a Logistics System Part II Supply Chain Management Part III Skills Training Part IV Useful Sentences Unit Two Transportation Part I Five Modes of Transportation Part II Container System and Inter-modal Transport Part III Skills Training Part IV Useful Sentences Unit Three Distribution Center Part I What Is a Distribution Center? Part II Warehouse Management Part III Skills Training Part IV Useful Sentences Unit Four Inventory Management Part I Concept and Purposes of Inventory Part II Inventory Management Part III Skills Training Part IV Useful Sentences Unit Five Material Handling Part I Material Handling System Part II Material Handling Equipment Part III Skills Training Part IV Useful Sentences Unit Six Packaging Part I Packaging Types Part II Packaging Technology Part III Skills Training Part IV Useful Sentences Unit Seven Customer Service Part I Eight Rules for Good Customer Service Part II Developing a Logistics Service Quality Scale Part III Skills Training Part IV Useful Sentences Unit Eight Logistics Information Technology Part I Information System Part II Advanced Information Technology Part III Skills Training Part IV Useful Sentences Unit Nine International Purchasing Part I Introduction to International Purchasing Part II The Processes of International Purchasing Part III Skills Training Part IV Useful Sentences Unit Ten Freight Forwarding Part I Import and Export Business Part II Scope of Freight Forwarding Services Part III Skills Training Part IV Useful Sentences Unit Eleven Logistics Documents Part I Main Marine Transport Documents Part II Other Commonly Used Logistics Documents Part III Skills Training Part IV Supplementary Reading Unit Twelve Business Letters Part I Communications in Daily Practical Work Part II(1) Specimen Business Correspondence Part II(2) Specimen Business Correspondence Part III Skills Training Part IV Useful Sentences 附錄1 物流常用詞及詞組英漢對照 附錄2 國內(nèi)、國際航空公司名稱、代號英漢對照 附錄3 信用證有關(guān)各方名稱 附錄4 國際貿(mào)易流程圖 參考文獻(xiàn)
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