前言 Chapter One Business Promotion 模塊一 公司業(yè)務推廣An Introduction to the Tasks任務介紹Task 1 Introducing a Logistics Company任務1 介紹物流公司Task 2 Introducing the Corporate Business任務2 介紹公司業(yè)務Task 3 WritinganEmail ontheBusiness Promotion任務3 撰寫與公司業(yè)務推廣相關的E-mail Chapter Two Customer Service 模塊二 客戶服務An Introduction to the Tasks任務介紹Task 1 Receiving Client Coultation任務1 接受客戶咨詢Task 2 Dealing with Disputes任務2 處理糾紛Task 3 Resolving Customer Complaints任務3 解決客戶投訴 Chapter Three Storage 模塊三 倉儲An Introduction to the Tasks任務介紹Task 1 IntroducingaWarehouseanditsDesign任務1 介紹倉庫及其設計Task 2 Communicating the Storage ofGoods任務2 貨物儲存問題溝通 Chapter Four Packaging 模塊四 包裝An Introduction to the Tasks任務介紹Task l Communication on Packaging Design任務1 包裝設計溝通Task 2 Dealing with Complaints on Packaging任務2 解決包裝問題投訴 Chapter Five Traportation 模塊五 運輸An Introduction to the Tasks任務介紹Task 1 Selecting Mode ofTraport任務1 選擇運輸方式Task 2 Deciding Traportation Route任務2 決定運輸路線Task 3 Optimizing Traport Program任務3 優(yōu)化運輸方案 Chapter Six Commissioned Carrier 模塊六 委托承運An Introduction to the Tasks任務介紹Task 1 Choosing the Carrier任務1 選擇承運人Task 2 Negotiating with the Carrier任務2 與承運人談判Task 3 DealingwithRelatedIssues with the Carrier任務3 與承運人處理相關事宜 Chapter Seven Purchasing 模塊七 采購An Introduction to the Tasks任務介紹Task 1 Receiving the Duty ofPurchasing任務1 接受采購任務Task 2 Fulfilling Purchasing Process任務2 實施采購過程 Chapter Eight Supply Chain Management 模塊八 供應鏈管理An Introduction to the Tasks任務介紹Task 1 Developing Supply Chai任務1 發(fā)展供應鏈Task 2 Solving Supply Chain Problems任務2 解決供應鏈問題Chapter Nine International Freight Documents 模塊九 國際貨運代理基礎單據(jù)An Introduction to the Tasks任務介紹Task Undetanding and Filling in International Freight Documents任務 認識并填制國際貨運代理基礎單據(jù) Chapter Ten Ipection 模塊十 報驗An Introduction to the Tasks任務介紹Task 1 Communication on Cargo Ipection任務1 貨物報驗溝通Task 2 Undetanding Basic Ipection Documents任務2認識報驗基礎單據(jù)Task 3 Filling in Import and Export Ipection Documents任務3 填制進出口報驗單 Chapter Eleven Filling in Import and Export Declaratio 模塊十一 填制進出口報關單An Introduction to the Tasks任務介紹Task 1 FillinginImportDeclaratio任務1 填制進口報關單Task 2 Filling in Export Declaratio任務2 填制出口報關單參考答案參考文獻