致謝
序言
1 會(huì)面
Basic skills and techniques for talking to people in business
situations
2 信件,傳真和備忘錄
Basic skills and techniques for business correspondence
3 通電話
Basic skills and techniques for using the telephone in business
4 總結(jié),筆記,報(bào)告
Basic skills and techniques for writing reports, making notes,
summarizing and taking notes of conversations in business
5 一起工作
Talking about where you work, employment policy, a company's
activities,organization and history
6 國(guó)際貿(mào)易
Ordering and supplying goods or services; answering and making
enquiries,making offers, placing and acknowledging orders
7 貨幣貿(mào)易
致謝
序言
1 會(huì)面
Basic skills and techniques for talking to people in business
situations
2 信件,傳真和備忘錄
Basic skills and techniques for business correspondence
3 通電話
Basic skills and techniques for using the telephone in business
4 總結(jié),筆記,報(bào)告
Basic skills and techniques for writing reports, making notes,
summarizing and taking notes of conversations in business
5 一起工作
Talking about where you work, employment policy, a company's
activities,organization and history
6 國(guó)際貿(mào)易
Ordering and supplying goods or services; answering and making
enquiries,making offers, placing and acknowledging orders
7 貨幣貿(mào)易
Methods of payment, cash flow, invoicing, dealing with non-payment
problems
8 處理問題
Complaining and apologizing, delivery and after-sales problems
9 訪問者和旅行者
Looking after foreign visitors and travelling on business; hotels,
restaurants,small talk, telling stories
10 市場(chǎng)營(yíng)銷
Marketing a product, market research, promotion and advertising
11 會(huì)談
Taking part in formal and informal meetings, one-to-one meetings
and larger group meetings
12 工作過程和操作
Explaining and describing operations, giving instructions
13 工作和職業(yè)
Applying for jobs and seeking promotion, participating in
interviews
14 銷售和談判
Selling and buying products, negotiating face-to-face and on the
phone
15 一個(gè)特別的項(xiàng)目
A simulation, revising many of the skills and situations in the
course
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