Chapter 1 準確和正確Correctness
Chapter 2 數詞的寫法Amounts and Numbe
Chapter 3 詞法正確Correct Diction
Chapter 4 語法正確Correct Grammar
Chapter 5 漢化英語Chinglish
Chapter 6 具體化Concreteness
Chapter 7 體諒對方Coiderateness
Chapter 8 清楚易懂Clarity
Chapter 9 簡明扼要Conciseness
Chapter 10 恭敬禮貌Courtesy
Chapter 11 與時俱進Currency
Chapter 12 一般詢函Routine Requests
Chapter 13 應求與自發(fā)詢函Special Requests
Chapter 14 肯定回復Positive Replies
Chapter 15 否定回復Negative Replies
Chapter 16 詢價、報價與還價Enquiries,Offe and Counteroffe
Chapter 17 訂單與確認Orde and Replies
Chapter 18 索賠與回復Claims and Replies