UNIT 1 BUSINESS LETTERS 1 Wnting of the Letters UNIT 2 ESTABLISHlldENT & DEVELOPlldENTOF BUSINESS RELA TIONS 2 Making Self-introduction 3 Starting Business Relations with an Exporter 4 Request for the Establishment of Business Relations 5 A Reply to the Request for the Establishment of Business Relations UNIT 3 ENQUIRIES AND OFFERS 6 Making an Enquiry 7 Making an Offer 8 Sending Proforma Invoice 9 Making a Voluntary Offer UNIT 4 COUNTER-OFFERS 10 Request for Lower Price 11 Declining Price Reduction 12 Concassion on Price 13 Increase in Price UNIT 5 BUSINESS CONTRACTS AND ORDERS 14 Placing an Order 15 Sending a Salas Confirmation 16 Booking a Repeat Order 17 Failing to Supply UNIT 6 PAYMENT 18 Request for Payment by D/P 19 Proposing to Pay by D/A 20 Modifying Terms of Payment UNIT 7 SHIPlldENT 21 Advising Shipment 22 Urging Shipment 23 Proposing Part Shipment and Transshipment 24 Inquiring about Shipping Containers UNIT 8 NSURANCE 25 Asking the Seller to Cover Insurance 26 Covering Insurance for the Buyer 27 Request for Excessive Insurance UNIT 9 ESTABLISHMENT Of AND AMENDMENT TO L/C 28 Urging Establishment of UC 29 Application for Establishment of UC 30 Asking for extension of UC 31 Amendment to UC UNIT 10 CLAIMS AND SETTLEMENT 32 Complaining of Wrong Dispatch 33 Apologizing for the Complaint 34 Replying to Ⅲ-founded Complaint 35 Rejecting the Claim UNIT 11 ELECTRONIC BUSINESS COMlldUNICATIONS 36 A Dealin Men's Shirts (Part One) 37 A Dealin Men's Shirts (Part Two) UNIT 12 AGENCY 38 Asking for Sole Agency 39 Declining the Request for Agency 40 Signing Sole Agency Agreement 詞匯表