Chapter 1 Entry and Exit of Territory 1.1 Chinas Regulations and Requirements for Entry, Transit and Departure of Aircraft 1.2 Entry, Transit and Departure of Passengers and Crew Chapter 2 Dispatching 2.1 Responsibility for Operational Control 2.2 Eligibility Requirements 2.3 Aircraft Dispatcher Qualifications and Duty Time 2.4 Dispatching and Flight Release 2.5 Records and Reports for All Certificate Holders Chapter 3 Air Cargo 3.1 Introduction to Air Cargo Industry 3.2 IATA—international Air Transport Association 3.3 Two Giants in Air Cargo Industry 3.4 Air Cargo Reference Guide Chapter 4 Air Fares and Ticketing 4.1 Basic Knowledge 4.2 Air Fares 4.3 Ticketing Chapter 5 Secretarial English 5.1 A Brief Introduction to the Profession of Secretaries 5.2 Guidelines for Good English Speaking Skills in Office 5.3 Guidelines for Letter Writing