Unit 1 First Conversation Unit 2 News(1) Unit 3 News(2) Unit 4 Traveling by Air Unit 5 At the Hotel Unit 6 Welcome and Thank-you Speeches Unit 7 Making Phone Calls Unit 8 Traffic Unit 9 At the Restaurant Unit 10 Sightseeing Unit 11 Shopping Unit 12 Agenda Unit 13 Companies and Products Unit 14 Enquiry and Offer Unit 15 Price Negotiation Unit 16 Terms of Payment Unit 17 Shipment and Delivery Unit 18 Packing Unit 19 Insurance Unit 20 Claims,Complaints and Settlement Unit 21 Exclusive Sales and Agency Unit 22 Investment Unit 23 Processing Trade Unit 24 Compensation Trade