Unit 1 Meeting People Unit 2 Occupations and Positions Unit 3 Describing Your Company Unit 4 Presenting Products Unit 5 Entertaining Visitors Unit 6 On the Phone Unit 7 Explaining and Giving Instructions Unit 8 Plans and Appointments Unit 9 Interview Unit 10 Business Trips Unit 11 Business Letters-the Basics Unit 12 Negotiations on Prices Unit 13 Concluding a Deal Unit 14 Complaints Unit 15 Customer Servic Unit 16 Money Matters Unit 17 Brands and Trademarks Unit 18 International Trade|-A Brief Introduction Unit 19 Communicating Across Cultures Unit 20 Testing- Answer Key