Unit One Layout of a Business Letter Unit Two Establishment of Business Relations Sample 1 A Letter from an Exporter Sample 2 A I.etter from an Importer Sample 3 A Reply Sample 4 Credit Inquiry Typical Sentences on Establishment of Business Relations Review and Exercises Unit Three Enquiry & Offer Sample 1 A First Enquiry Sample 2 A Specific Enquiry Sample 3 A Reply to an Enquiry Sample 4 A Firm Offer Sample 5 A Non-Firm Offer Typical Sentences on Enquiry ＆ Offer Review and Exercises Unit Four Counter-offer & Order Sample 1 A Counter-offer Sample 2 Accepting a Counter-offer Sample 3 Declining a Counter-offer Sample 4 A First Order Sample 5 Confirmation of an Order Sample 6 Sending an S/C Typical Sentences on Counter-offer ＆ Order Review and Exercises Unit Five Payment Sample 1 Asking for Payment by T/T Sample 2 Asking for D/P Terms Sample 3 Proposing to Pay by 30 Days L/C Sample 4 A Specimen L/C Sample 5 Amending the L/C Typical Sentences on Payment Review and Exercises Unit Six Packing & Shipment Sample 1 Packing Requirement Sample 2 Inner Packing Sample 3 Proposing Transshipment Sample 4 Shipping Instructions Samole 5 Shipping Advice Typical Sentences on Packing ＆ Shipment Review and Exercises Unit Seven Insurance Sample 1 Asking for Insurance Arrangement Sample 2 Asking for Excessive Insurance Sample 3 Open Policy Typical Sentences on Insurance Review and Exercises Unit Eight Claim Sample 1 Claim for Inferior Quality Sample 2 Claim for Short Delivery Sample 3 Settlement of a Claim Typical Sentences on Claim Review and Exercises Unit Nine Documentation
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