Chapter 1 Welcoming Clients Part A Situational Dialogue Communicative Scene 1 Communicative Scene 2 Communicative Scene 3 Part B Practical Key Sentences Part C Skills of Communication Part D Practice Chapter 2 Seeking Business Opportunity Part A Situational Dialogue Communicative Scene 1 Communicative Scene 2 Communicative Scene 3 Part B Practical Key Sentences Part C Skills of Communication Part D Practice Chapter 3 Making Inquiries Part A Situational Dialogue Communicative Scene 1 Communicative Scene 2 Communicative Scene 3 Part B Practical Key Sentences Part C Skills of Communication Part D Practice Chapter 4 Business Appointment and Arrangement Part A Situational Dialogue Communicative Scene 1 Communicative Scene 2 Communicative Scene 3 Part B Practical Key Sentences Part C Skills of Communication Part D Practice Chapter 5 Offer and Counter Offer Part A Situational Dialogue Communicative Scene 1 Communicative Scene 2 Communicative Scene 3 Part B Practical Key Sentences Part C Skills of Communication Part D Practice Chapter 6 At China Import and Export Fair Part A Situational Dialogue Communicative Scene 1 Communicative Scene 2 Communicative Scene 3 Part B Practical Key Sentences Part C Skills of Communication Part D Practice Chapter 7 Business Visit Part A Situational Dialogue Communicative Scene 1 Communicative Scene 2 Communicative Scene 3 Part B Practical Key Sentences Part C Skills of Communication Part D Practice Chapter 8 Innovative and Power Brand Strategy Part A Situational Dialogue Communicative Scene 1 Communicative Scene 2 Communicative Scene 3 Part B Practical Key Sentences Part C Skills of Communication Part D Practice Chapter 9 Packing and Quality I pection Part A Situational Dialogue Communicative Scene 1 Communicative Scene 2 Communicative Scene 3 Part B Practical Key Sentences Part C Skills of Communication Part D Practice Chapter 10 Acceptance and Orde Part A Situational Dialogue Communicative Scene 1 Communicative Scene 2 Communicative Scene 3 Part B Practical Key Sentences Part C Skills of Communication Part D Practice Chapter 11 Business Telephone Calls Part A Situational Dialogue Communicative Scene 1 Communicative Scene 2 Communicative Scene 3 Part B Practical Key Sentences Part C Skills of Communication Part D Practice Chapter 12 Terms of Payment Part A Situational Dialogue Communicative Scene 1 Communicative Scene 2 Communicative Scene 3 Part B Practical Key Sentences Part C Skills of Communication Part D Practice Chapter 13 Business Negotiation Part A Situational Dialogue Communicative Scene 1 Communicative Scene 2 Communicative Scene 3 Part B Practical Key Sentences Part C Skills of Communication Part D Practice Chapter 14 Sign a Contract Part A Situational Dialogue Communicative Scene 1 Communicative Scene 2 Communicative Scene 3 Part B Practical Key Sentences Part C Skills of Communication Part D Practice Chapter 15 Cargo Delivery Part A Situational Dialogue Communicative Scene 1 Communicative Scene 2 Communicative Scene 3 Part B Practical Key Sentences Part C Skills of Communication Part D Practice Chapter 16 Business Conference Part A Situational Dialogue Communicative Scene 1 Communicative Scene 2 Communicative Scene 3 Part B Practical Key Sentences Part C Skills of Communication Part D Practice Chapter 17 Sales Promotion Part A Situational Dialogue Communicative Scene 1 Communicative Scene 2 Communicative Scene 3 Part B Practical Key Sentences Part C Skills of Communication Part D Practice Chapter 18 Interview Part A Situational Dialogue Communicative Scene 1 Communicative Scene 2 Communicative Scene 3 Part B Practical Key Sentences Part C Skills of Communication Part D Practice Chapter 19 Complaints Part A Situational Dialogue Communicative Scene 1 Communicative Scene 2 Communicative Scene 3 Communicative Scene 4 Part B Practical Key Sentences Part C Skills of Communication Part D Practice Chapter 20 Banquet and Parting Part A Situational Dialogue Communicative Scene 1 Communicative Scene 2 Communicative Scene 3 Part B Practical Key Sentences Part C Skills of Communication Part D Practice Appendix 1 Tra lation to Situational Dialogues （情景對話參考譯文） Appendix 2 Suggested Key to Practice 實踐操練參考答案）
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