編寫說明 信函格式 第一章 建立業(yè)務(wù)關(guān)系 (A) Request for the Establishment of Business Relations (B) Reply to the Above Lesson Two (A) Self-introduction and Sending Materials (B) Reply to the Above Lesson Three Making a Self-introduction Lesson Four (A) An Enquiry for Men's and Ladies' Sports Wear (B) Reply to the Above Lesson Five (A) An Enquiry for Electric Fans (B) Reply to the Above Lesson Six A Specific Enquiry for Carpets (A) An Offer for Ladies' Shoes (B) Reply to the Above Lesson Nine Sending a Proforma Invoice 第四章 還盤 (A) Firm Counter Offer for Storage Box (B) Reply to the Above (A) A Counter Offer for Flash Disk (B) Reply to the Above Making a Concession 第五章 訂單和成交 (A) Placing an Order (B) Reply to the Above Lesson Fourteen (A) Placing a Duplicate Order (B) Reply to the Above Sending Countersigned Contract 第六章 支付 (A) Asking for Easier Payment Terms (B) Reply to the Above (A) Asking for Payment by D/A (B) Reply to the Above Lesson Eighteen Arranging Payment by T/T 第七章 信用證 第八章 裝運 第九章 保險 第十章 投訴和索賠