Unit 1 Business Negotiation Skills Unit 2 Range of Business Unit 3 Quality and Quantity Unit 4 Specifications Unit 5 Inquiries Unit 6 Offer and Counteroffer Unit 7 Withholding an Offer Unit 8 Acceptance of an Order Unit 9 Price Unit 10 Sales and Commission Unit 11 Payment Terms Unit 12 Installment Payment Unit 13 Date of Delivery Unit 14 Packing Unit 15 Transportation and Shipment Unit 16 Insurance Unit 17 Complaints Unit 18 Claims Unit 19 Inspection and Arbitration Unit 20 Agency Unit 21 Advertising Agent Unit 22 Registration of Trademarks Unit 23 Contract and Signing the Contract Unit 24 Invitation to Tender Unit 25 Investment Unit 26 0utbound Investment of Chinese Enterprises Unit 27 Technology and Technology Transfer Unit 28 A Joint Venture Unit 29 Chain Stores and Franchise Unit 30 Compensation Trade Appendix 1 Major World Currencies Names and Symbols Appendix 2 Top 100 World Banks in 2010 Appendix 3 Terms Explanation Appendix 4 Commonly Used Trade Terms Abbreviations