Chapter 1 Business Etiquette in the International Arena Chapter 2 The Good First Impression Chapter 3 Dress to Impress Chapter 4 Office Etiquette Chapter 5 How to Host a Meeting Chapter 6 Telephoning Etiquette Chapter 7 Job Interview Etiquette Chapter 8 Business Dining Etiquette Chapter 9 Negotiation Etiquette Chapter 10 To Gift or Not Key to Exercises References