第一章 外貿(mào)實戰(zhàn) 1.General enquiries 2.Specific enquiries 3.Making an quotation 4.No quotation 5.Counter-offer 6.Confirming order 7.Drafting the agreement 8.Signing the contract 9.Checking the contract 10.Type of payment 11.Commission 12.Checlang the quality ofproducts 13.Checking the quantity of products 14.Confirming delivery time 15.Choosing packing mode 16.The charges ofpacking 17.Packing materials 18.Improving package 19.Formalities at the customs 20.Inspections at the customs 21.Discussing about shipment 22.Transshipment 23.Unloading port 24.The kinds ofinsurance 25.The range ofinsurance 26.Opening the L/C 27.Checking the L/C 28.Changing the L/C 29.Extending L/C 30.Making a complaint 31.Demanding claim 32.Accepting the claim 33.Refusing the claim 34.Arbitration matters 35.Arbitration institution 36.Submitting for arbitration 第二章 外貿(mào)營銷 1.Market research 2.Market positioning 3.Planning products‘ exhibition 4.Applying for the fair 5.Decorating the fair 6.Exhibition of products 7.Giving away related materials 8.Recommendation of products 9.Selling point 10.Business online 11.Advertisement ofproducts 12.Promotion at stores 13.Door-to-door retailing 14.Telemarketing 15.Promoting Sales 16.Products’ agent 17.Calling for a bid …… 第三章 外貿(mào)會議 第四章 外貿(mào)環(huán)境