Good Job！職場(chǎng)英語(yǔ)（第2版）

Chapter 1 認(rèn)識(shí)工作
   Unit 1 Arriving at a new job新人報(bào)到
   Unit 2 Welcoming and introducing thenewcomer歡迎與介紹新人
   Unit 3 Meeting your new boss orsupervisor會(huì)見(jiàn)老板／上司
   Unit 4 Learning about your office認(rèn)識(shí)辦公室環(huán)境
   Unit S Learning about locations near youroffice認(rèn)識(shí)公司周圍環(huán)境
   Unit 6 Learning about your company’sorganization認(rèn)識(shí)公司架構(gòu)
   Unit 7 Asking／answering questions about your duties atwork職責(zé)詢問(wèn)與說(shuō)明
Chapter 2 公司內(nèi)部聯(lián)絡(luò)
   Unit 8 Greetings and small talk in theoffice辦公室內(nèi)的基本問(wèn)候語(yǔ)
   Unit 9 Telephone etiquette電話禮儀
   Unit 10 Taking messages記錄留言
   Unit 11 Taking a day off 請(qǐng)假
   Unit 12 Explaining reasons for being late說(shuō)明遲到原因
   Unit 13 Email correspondence within thecompany公司內(nèi)部的電子郵件
   Unit 14 Setting up a meeting會(huì)議準(zhǔn)備事項(xiàng)
   Unit 15 Applying for stationery申請(qǐng)文具
   Unit 16 Making requests related to your work andasking for permission提出公務(wù)申請(qǐng)并請(qǐng)求批準(zhǔn)
Chapter 3 硬件設(shè)備的使用
   Unit 17 Using a fax machine傳真機(jī)的使用
   Unit 18 Using a copy machine復(fù)印機(jī)的使用
   Unit 19 Basic computer functions電腦的基本功能
   Unit 20 FTP and networks inside thecompany內(nèi)部網(wǎng)絡(luò)與資源共享
   Unit 21 Using the lnternet互聯(lián)網(wǎng)的使用
   Unit 22 Using instant messengers forcorrespondence通信軟件的使用
   Unit 23 Using a printer打印機(jī)的使用
   Unit 24 Using email電子郵件的使用
   Unit 25 Viruses and troubleshooting電腦中毒與問(wèn)題處理
Chapter 4 工作事務(wù)
   Unit 26 Making proposals in a meeting在會(huì)議中提出意見(jiàn)
   Unit 27 Running a meeting主持會(huì)議
   Unit 28 Discussing marketing strategy討論營(yíng)銷策略
   Unit 29 Proposing a new project提出新的項(xiàng)目
   Unit 30 Presenting a new product介紹新產(chǎn)品
   Unit 51 Discussing solutions to aproblem討論問(wèn)題的解決方案
   Unit 32 Discussing a mistake討論工作過(guò)失
   Unit 33 Accepting criticism and takingresponsibility接受批評(píng)與承擔(dān)責(zé)任
   Unit 34 Distribution of work andresponsibilities責(zé)任歸屬與工作分配
   Unit 35 Feeling overworked and makingcomplaints工作過(guò)量與抱怨
   Unit 36 Working overtime加班
Chapter 5 對(duì)外的聯(lián)絡(luò)
   Unit 37 Contacting by email電子郵件的往來(lái)
   Unit 38 Contacting by fax傳真的往來(lái)
   Unit 39 Making appointments with customers on thephone打電話與客戶預(yù)約會(huì)面
   Unit 40 A 1unch meeting with customers與客戶的餐會(huì)
   Unit 41 Introducing and promoting yourproduct介紹與推薦公司產(chǎn)品
   Unit 42 Describing and comparing products說(shuō)明與比較產(chǎn)品
   Unit 43 Negotiating the price withcustomers與客戶議價(jià)
   Unit 44 Making purchases and comparingprices采購(gòu)產(chǎn)品與比價(jià)
   Unit 45 Accepting orders and shippingorders接單與送貨
   Unit 46 Making a deal with a customer與客戶達(dá)成協(xié)議
   Unit 47 Discussing contract terms討論合約條款
   Unit 48 Signing an official contract簽署正式合約
   Unit 49 Dealing with complaints fromcustomers處理客戶投訴
Chapter 6 人事相關(guān)問(wèn)題
   Unit 50 Interviewing a job applicant面試應(yīng)聘者
   Unit 51 Explaining the benefits of thecompany說(shuō)明公司福利
   Unit 52 Negotiating the salary交涉薪資
   Unit 53 Hiring a new employee聘用員工
   Unit 54 Tax issues稅務(wù)事宜
   Unit 55 Insurance issues保險(xiǎn)事宜
   Unit 56 A promotion升遷
   Unit 57 A change in personnel人事變動(dòng)
   Unit 58 Resignation辭職
   Unit 59 A lunch gathering betweencolleagues同事間的聚餐
   Chapter 7 社交與旅游
   Unit 60 Year-end bonuses年終獎(jiǎng)金
   Unit 61 Staff outings員工旅游
   Unit 62 Arrange Ring a business trip安排出差
   Unit 63 Booking a hotel room訂房
   Unit 64 Confirming flights and booking airtickets確認(rèn)航班與訂機(jī)票
   Unit 65 Renting a car or taking publictransportation租車或搭乘公共交通工具
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