Chapter1 機(jī)場(chǎng)服務(wù) Airport service Unit 1 Booking the Ticket預(yù)訂機(jī)票 Unit 2 Purchasing Tickets&Refunding Tickets購票與退票 Unit 3 Flight Connections航班中轉(zhuǎn) Unit 4 Flight Delay航班延誤 Unit 5 The Customs at the Airport機(jī)場(chǎng)海關(guān) Unit 6 Checked Baggage托運(yùn)行李 Chapter2 空中乘務(wù)In-flight Service Unit 1 Eating and Drinking Service飲食服務(wù) Unit 2 Medical Service醫(yī)療服務(wù) Unit 3 Entertainments Service娛樂服務(wù) Unit 4 Other Services其他服務(wù) chapter 3 公共交通服務(wù)PubicTransportation Service Unit 1 Route Inquiry線路咨詢 Unit 2 Buying Tickets購買車票 Unit 3 Serving Passengers為乘客服務(wù) Unit 4 Tickets at the Subway Station在地鐵站買票 Unit 5 Taking Subway乘地鐵 chapter 1 列車服務(wù)TraIn Service Unit 1 About the Tickets票務(wù)情況 Unit 2 At the Train Station在火車站 Unit 3 Check Tickets and Aboard檢票上車 Unit 4 Service on the Train車上服務(wù) Unit 5 Get One’S Baggage行李領(lǐng)取 chapter 5 出租車服務(wù)Taxi service Unit 1 Booking a Taxi預(yù)約出租車 Unit 2 Arranging the Baggage安排行李 Unit 3 Taking a Taxi乘出租車 Unit 4 Taking a Short Cut抄近路 chapter 6 海上郵輪服務(wù)cruise Service Unit 1 Booking Ferry Ticket訂船票 Unit 2 On the Ship乘坐郵輪 Unit 3 The Customs Examination海關(guān)檢查