UNIT 1 SERVICE PART I TEXT Text A What Are Services? Text B Guest Service PART II DIALOGUE Dialogue 1 Applying for a Visa Dialogue 2 Booking Tickets PARTIII TOURISM LINK: VISA APPLICATION FORM PARTIV GOODTOKNOW: TRANSPORTATIONTERMS PART V EXERCISES UNIT 2 TOURISM PART I TEXT Text A Tourism Good or Bad Text B What Is a Tour Guide PART II DIALOGUE Dialogue 1 Changing Foreign Currency Dialogue 2 Taking a Taxi PARTIII TOURISM LINK: INVITATION LETTER PART IV GOOD TO KNOW: AT THE AIRPORT PART V EXERCISES UNIT 3 TRANSPORTATION SERVICE PART I TEXT Text A Airline Services Text B Greyhound Lineslnc PART II DIALOGUE Dialogue 1 Checking Luggage Dialogue 2 Before Boarding PARTIII TOURISM LINK: CURRICULUMVITAE PART IV GOOD TO KNOW: BUSINESS SERVICE PART V EXERCISES UNIT 4 THE F&B INDUSTRY PART I TEXT Text A You Are What You Eat Text B The Chef's Ladder PART IIDIALOGU E Dialogue 1 Booking a Table Dialogue 2 Having Western Food PARTIII TOURISM LINK: MENU PART IV GOOD TO KNOW: IN THE RESTAURANT PART V EXERCISES ACTIVITY 1 WORKSHOP 1: NEW HEADLINE UNIT 5 TRAVEL SERVICES PART I TEXT Text A Tour Operators Text B The Retail TraveI Agent PART II DIALOGUE Dialogue 1 On the Plane: Captain's Announcement Dialogue 2 On the Plane: Having Meal PARTIII TOURISM LINK: ITINERARY PART IV GOOD TO KNOW: THE TYPES OF LUGGAGE PART V EXERCISES UNIT 6 HOSPITALITY INDUSTRY PART I TEXT Text A The History of Hotel Industry Text B Hostel PART II DIALOGUE Dialogue 1 Reserving a Room Dialogue 2 Arranging the Luggage PARTIII TOURISM LINK: RESERVATIONAPPLICATION FORM PART IV GOOD TO KNOW: MAINTENANCE AND SAFETY PART V EXERCISES UNIT 7 EVENT PLANNING PART I TEXT Text A Carnival Corporation Text B Security Management in the Convention Center PART II DIALOGUE Dialogue 1 Tidying the Room …… ACTIVITY 2 SPOT SURVEYAND CLASSROOM PRESENTATION ACTIVITY 3 WORKSHOP 2: THE SKI RESORT ACTIVITY 4 HEME TRAIL DESIGN FOR ATARGET CITY: USE BOSTON'S FREEDOM TRAIL AS A TEMPLATE Key to the Exercises REFERENCES