1 WHAT IS PUBLIC RELATIONS? 2 PUBLIC RELATIONS PRACTICE 3 PUBLIC RELATIONS RESEARCH 4 RESEARCHING PR CAREERS USING TECHNOLOGY 5 PR FOR NON-PROFIT ORGANIZATIONS 6 CRISIS COMMUNICATION 7 EXTERNAL INFLUENCES ON PUBLIC RELATIONS 8 PUBLIC RELATIONS MARKETING 9 CORPORATE SOCIAL RESPONSIBILITY 10 INVESTOR RELATIONS 11 PUBLIC RELATIONS REGULATION 12 COMMUNICATION AND TECHNOLOGICAL CHANGE ADDITIONAL MATERIAL TRANSCRIPTS ADDITIONAL TRANSLATION EXERCISE WORDLIST