Chapter 1 邁入職場(chǎng)前， 首先要過面試關(guān) The Job Interview
Section 1 自我介紹，展示才華 Self-introduction, Show Your Skills
1 我的專業(yè)技能 My Specialized Skills
2 一些特殊的語言技能 Some Unique Language Skills
Section 2 明確自己的優(yōu)勢(shì)和劣勢(shì) Advantages and Disadvantages
1 優(yōu)缺點(diǎn) Strengths and Weaknesses
2 我的專業(yè)背景 My Major Background
Section 3 應(yīng)聘這份工作的原因 Reasons for Applying for the Job
1 為何應(yīng)聘這份工作 Why This Job
2 為什么是心理學(xué) Why Psychology
Section 4 簡(jiǎn)述自我職業(yè)規(guī)劃 Career Planning
1 長(zhǎng)期職業(yè)目標(biāo) Long-term Career Goals
2 未來的目標(biāo) Future Goals
Section 5 對(duì)公司的了解 About the Company
1 常出差嗎 Any Frequent Trips
2 公司的全球中心 Global Centers of the Company
Section 6 期望的薪資待遇 Expected Salary and Benefits
1 關(guān)于工資范圍 About Salary Range
2 公司的福利待遇 The Benefits of the Company II
Section 7
面試結(jié)束了 After the Interview
1 三天內(nèi)給結(jié)果 Know the Decision Within Three Days
2 錄用 A Job Offer
Chapter 2 新丁報(bào)到，請(qǐng)多關(guān)照 The Office Newcomer
Section 1 主動(dòng)結(jié)識(shí)同事 Introducing Yourself to Coworkers
1 我是新員工 I’m a New Employee
2 我是您的助理 I’m Your Assistant
Section 2 領(lǐng)取辦公用品 Getting Office Supplies
1 筆和便利帖 Pens and Post-its
2 換臺(tái)電腦 Change a Computer
Section 3 熟悉工作環(huán)境 Getting Familiar with the Work Environment
1 參觀綜合大樓 A Tour of the Complex
2 參觀辦公室 Visit the Office
Section 4 學(xué)習(xí)公司規(guī)章制度 Learning the Company Rules and
Regulations
1 不允許辦公室戀情 No Office Romance Here
2 公司制度的調(diào)整 The Changes of Company Policies
Section 5 參加培訓(xùn) Attending Training Courses
1 新員工培訓(xùn)會(huì) The Training Session for Newcomers
2 三場(chǎng)研討會(huì) Three Workshops
Chapter 3 進(jìn)入工作狀態(tài) Working Time
Section 1 上司分配任務(wù) Taking on a Task
1 寫專題報(bào)道 Write the Feature Article
2 專題的視角 The Angle of the Feature
Section 2 開展工作 Getting Started
1 開始著手項(xiàng)目 Start the Project
2 我的計(jì)劃 My Plan
Section 3 與同事溝通交流 Communicating with Your Coworkers
1 很棒的溝通方式 A Cool Way to Communicate
2 與上司溝通 Communicate with the Boss
Section 4 匯報(bào)工作進(jìn)度 Reporting Your Progress
1 提交周報(bào) Submit the Weekly Reports
2 周報(bào)的截止日期 The Deadline of Weekly Reports
Section 5 團(tuán)隊(duì)協(xié)作力量大 Being a Team Player
1 不錯(cuò)的團(tuán)隊(duì)合作 Good Team Work
2 團(tuán)隊(duì)協(xié)作 Team Cooperation
Section 6 受到贊賞 Receiving a Compliment
1 真的很棒 It Was Great
2 報(bào)告做得不錯(cuò) Good Job on Reports
Section 7 保證按時(shí)完成 Finishing on Time
1 能按時(shí)完成 Be Able to Finish on Time
2 確保今晚按時(shí)完成 Make Sure to Finish on Time Tonight
Chapter 4 日常事務(wù)處理 Daily Affairs
Section 1 日常文件整理 Filing Documents
1 找文件 Look for Files
2 按日期歸檔 File Documents Under the Date
Section 2 收發(fā)傳真 Sending and Receiving Faxes 118 1 發(fā)傳真到倫敦辦公室
Fax to the London Office
2 如何發(fā)傳真 How to Send a Fax
Section 3 復(fù)印打印資料 Copying and Printing
1 復(fù)印機(jī)壞了 The Photocopier Doesn’t Work
2 需要打印店完成 Need a Print Shop to Finish
Section 4 公司內(nèi)部郵件往來 Communicating with Coworkers via Email
1 發(fā)送項(xiàng)目說明郵件 Send an Email About the Instructions of a
Project
2 設(shè)置郵件主題 Give Every Email a Subject
Section 5 發(fā)函聯(lián)絡(luò)客戶 Contacting Clients Using Business Emails
1 給保羅發(fā)封郵件 Send an Email to Paul
2 與客戶的溝通方式 The Way of Contacting Clients
Section 6 遇到了問題，尋求幫助 Asking for Help
1 我真的需要幫助 I Really Need Help
2 你應(yīng)該找安妮幫忙 You Should Ask Annie for Help
Section 7 面對(duì)失誤，不要?dú)怵H Facing Mistakes
1 我搞砸了 I Messed This Up
2 面對(duì)失誤 Facing Mistakes
Chapter 5 電話溝通無障礙 Telephone Communications
Section 1 接聽電話，禮貌得體 Answering the Phone
1 羅杰先生在嗎 Is Mr Roger There
2 請(qǐng)維姬接電話 May I Speak to Vicky
Section 2 轉(zhuǎn)接電話 Transferring a Call
1 轉(zhuǎn)接電話 Transfer a Call
2 請(qǐng)別掛機(jī) Please Hold Section 3
Section 3 可以留言 Leaving a Message
1 給主管留言 Leave a Message to the Supervisor
2 留言訂花 Leave a Message to Order a Flower
Section 4 應(yīng)對(duì)電話咨詢 Responding to Enquiries
1 電話咨詢工作 A Call to Enquire About the Position
2 電話咨詢新電影 A Call to Enquire About the New Movie
Section 5 處理客戶投訴 Responding to Customer’s Complaints
1 電話機(jī)壞了 The Phone Is Broken
2 三明治弄錯(cuò)了 The Wrong Sandwich
Section 6 進(jìn)行電話預(yù)約 Telephone Appointments
1 預(yù)約柯林斯先生 Schedule an Appointment to See Mr Collins
2 預(yù)約換機(jī)油 Make an Appointment for Oil Changes
Section 7 與客戶在電話里溝通 Communicating with Customers
over the Phone
1 電話確認(rèn) A Call to Confirm
2 ,獲得反饋 Obtain Feedback
Chapter 6 主持會(huì)議不怯場(chǎng) Holding a Meeting
Section 1 會(huì)議的籌備 Preparing for a Meeting
1 做PPT Make a PowerPoint
2 明天的會(huì)議 Tomorrow’s Meeting
Section 2 會(huì)議開始了 Opening a Meeting
1 歡迎參加周會(huì) Welcome to This Week’s Meeting
2 會(huì)議開始 The Meeting Begins
Section 3 共同討論議題 Discussing Items 202 1 今天議程的第一個(gè)議題 The First Item
on Today’s Agenda
2 出差總結(jié)會(huì) Trip Summaries Meeting
Section 4 征求別人意見 Asking for Suggestions
1 新產(chǎn)品演示 New Products Presentation
2 南美市場(chǎng)戰(zhàn)略 South America Strategy
Section 5 表達(dá)贊同或反對(duì) Agreeing and Disagreeing
1 完全不認(rèn)同 Totally Disagree
2 謝謝你的意見 Thanks for Your Comment
Section 6 做好會(huì)議總結(jié) Drawing a Conclusion
1 記錄票數(shù) Record the Votes
2 記住會(huì)議內(nèi)容 Remember the Contents of the Conference
Chapter 7 成為談判高手 Becoming a Good Negotiator
Section 1 介紹自己及公司 Presenting Yourself and Your Company
1 洽談業(yè)務(wù) Represent the Business
2 介紹公司 Present the Company
Section 2 向?qū)Ψ浇榻B產(chǎn)品 Introducing Your Products
1 介紹冰箱 Introduce Refrigerators
2 介紹產(chǎn)品及服務(wù) Introduce Products and Services
Section 3 討論合作的可能性 Discussing Cooperation Opportunities
1 對(duì)合作感興趣 Be Interested in Cooperation
2 保險(xiǎn)業(yè)務(wù)合作 Cooperation of Insurance Business
Section 4 進(jìn)行價(jià)格談判 Negotiating the Price
1 談車的價(jià)格 Negotiate the Price of the Car
3 保險(xiǎn)報(bào)價(jià) The Quote of Insurance
Section 5 協(xié)商合約細(xì)節(jié) Negotiating the Contract
1 修改合同細(xì)節(jié) Make Some Changes of the Contract
2 23%更合適 23% Is More Realistic
Section 6 協(xié)商付款方式 Negotiating Payment Terms
1 首付款65% Take 65% as a Down Payment
2 每半年付一次款 Pay Every Six Months
Section 7 作出一些讓步 Making Some Concessions
1 免運(yùn)費(fèi) Waive the Shipping Fee
2 合同改成23% Change the Contract to 23%
Section 8 雙方簽訂合同 Signing the Contract
1 簽合同并履行 Sign the Contract and Fulfill It
2 今天簽合同 Sign the Contract Today
Chapter 8 業(yè)務(wù)達(dá)人，誰與爭(zhēng)鋒 Being the Best Salesman
Section 1 進(jìn)行市場(chǎng)調(diào)研 Conducting a Market Survey
1 產(chǎn)品市場(chǎng)調(diào)查 A Market Survey on the Products
2 幫忙做市場(chǎng)調(diào)研 Help with Some Market Research
Section 2 開展?fàn)I銷活動(dòng) Starting a Marketing Campaign
1 推廣新雜志 Promote a New Magazine
2 尋找目標(biāo)受眾 Look for Target Audience
Section 3 參加展會(huì) Attending Trade Shows
1 在展銷會(huì)調(diào)研新產(chǎn)品 Research New Products in the Trade Show
2 參加展銷會(huì)的意義 The Point of a Trade Show
Section 4 爭(zhēng)取客戶訂單 Obtaining Purchase Orders
1 提交訂購單 Submit the Purchase Order 2 新訂購單和報(bào)價(jià) A New Purchase Order
and Price
Section 5 做完美的簡(jiǎn)報(bào) Giving a Perfect Presentation
1 做簡(jiǎn)報(bào) Give a Presentation
2 如何做很好的簡(jiǎn)報(bào) How to Give a Great Presentation
Section 6 需要出差 Being on a Business Trip
1 更新出差手冊(cè) Update the Business Trip Manual
2 飛往舊金山參加培訓(xùn) Fly to San Francisco for Training
Section 7 升職加薪啦 Promotion and Getting a Raise
1 談?wù)劶有?Talk About the Pay Raise
2 應(yīng)該加薪 Deserve a Raise
Section 8 迎接年終考核 The Annual Evaluation
1 考核不出意料 No Surprises for Evaluation
2 年終考核 Annual Review
Section 9 拿年終獎(jiǎng) Getting an Annual Bonus
1 期待年終獎(jiǎng) Expecting an Annual Bonus
2 拿到年終獎(jiǎng) Getting an Annual Bonus
Chapter 9 遇到特殊狀況 Special Circumstances
Section 1 上班遲到了 Arriving Late
1 別為遲到找借口 No Excuse for Being Late
2 睡過頭了 Overslept
Section 2 需要加班 Working Overtime
1 今晚要加班 Need to Work Overtime Tonight
2 今晚不加班 No Overtime Work Tonight
Section 3 向領(lǐng)導(dǎo)請(qǐng)假 Asking for Leave
1 請(qǐng)假 Ask for Leave
2 兩周喪假 Two-week Leave for Bereavement
Section 4 開始休假 Taking a Vacation
1 計(jì)劃去休假 Plan to Go on a Vacation
2 批準(zhǔn)休假 Approve the Vacation Request
Section 5 進(jìn)行崗位調(diào)動(dòng) Transferring Jobs
1 調(diào)往匹茲堡分公司 Move to the Branch in Pittsburgh
2 愿意調(diào)職去北京 Willing to Relocate to Beijing
Section 6 請(qǐng)辭 Resigning
1 遞交辭職信 Hand in the Letter of Resignation
2 為了孩子辭職 Resigning for Kids
Section 7 被解雇了 Getting Fired
1 因偷竊被解雇 Get Fired for Theft
2 再遲到就解雇 Would Be Dismissed for Lateness Again
Chapter 10 跟同事相處，其樂融融 Getting Along with Your Coworkers
Section 1 跟同事聊聊天 Small Talk
1 同事間的幫助 Receive Help from Your Coworker
2 聊周末計(jì)劃 About the Weekend Plan
Section 2 跟同事共進(jìn)午餐 Having Lunch with Your Coworkers
1 聊午餐 About Lunch
2 吃午餐閑聊 Eat Their Lunch and Chat
Section 3 虛心向同事學(xué)習(xí) Learning from Your Coworkers
1 公司新標(biāo)志 A New Logo of the Company
2 幫助同事操作PPT Help a Coworker to Operate the PPT
Section 4 不吝惜贊美 Giving Compliments
1 新毛衣很時(shí)尚 The New Sweater Is Very Fashionable
2 你打字真快 You Type So Fast
Section 5 及時(shí)解決矛盾與沖突 Solving Contradictions and Conflicts
1 我今天有點(diǎn)兒沮喪 I’m Kind of Frustrated Today
2 請(qǐng)把餐具放到水池 Please Put the Dishes in the Sink
Chapter 11 輕松的下班時(shí)間 Leisure Time
Section 1 部門有聚會(huì) Going to an Office Party
1 參加萬圣夜派對(duì) Attend Halloween Party
2 部門聚會(huì) The Office Party
Section 2 相約購物 Going Shopping
1 打折總是誘人的 Sales Are Always Tempting
2 跟馬特去購物 Going Shopping with Matt
Section 3 大家一起去K歌吧 Going to Karaoke
1 下班后去K歌 Go to Karaoke After Work
2 勇敢獻(xiàn)唱 Be Brave to Sing
Section 4 歡樂的舞會(huì) Going to a Dance
1 搖擺舞 Swing Dance
2 很棒的舞會(huì) A Great Dance
Section 5 組織外出旅行 Going on a Trip
1 這周末去野營(yíng) Go Camping This Weekend
2 海濱之旅 A Trip to the Coast
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