CHAPTER 1 初來乍到
1.Interview Notice面試通知
2.Interview in Progress面試進行時
3.SeIf—introduction自我介紹
4.Work Experience工作經(jīng)驗
5.Advantages and Disadvantages優(yōu)勢劣勢
6.Future plannin9未來規(guī)劃
7.Salary Expectation薪酬期望
8.Reasons for Leavin9辭職理由
9.Reasons for Applyin9應(yīng)聘理由
1 0.Company Situation公司狀況
CHAPTER 2 日常工作
1.Greetin9打招呼
2.A New Employee新員工
3.A Busy Day忙碌的一天
4.Asking for Advice征求意見
5.Looking for Someone’s Office尋找他人辦公室
6.Asking for a Olient’s Information詢問客戶資料
7.Asking about Deadlines詢問截止日期
8.Asking for Leave請假
9.Working Overtime加班
10.Getting a Raise漲工資
CHAPTER 3 會議與電話
1.Notifying a Meeting通知開會
2.Calling a Group Meeting召集組會
3.Appointment with a Client與客戶有約
4.Asking about a Schedule詢問日程
5.Confirming a Schedule確認(rèn)日程
6.Hosting a Meetin9主持會議
7.Getting Someone over the Phone致電找人
8.Speaking to Operator請接線員轉(zhuǎn)接
9.Leaving or Taking a Message留言
10.Making an Appointment over the Phone電話約見
CHAPTER 4 客戶往來
1.Oontacting Clients聯(lián)系客戶
2.Introducing Products介紹產(chǎn)品
3.At the Airport機場迎客
4.Exchanging Business Cards交換名片
5.Inviting Clients for Dinner宴請客戶
6.Introducing Company介紹公司
7.Factory Tours參觀工廠
8.Presenting Gifts饋贈禮物
9.Seeing Clients Off送別客戶
10.Visiting Clients拜訪客戶
chapter 5 貿(mào)易洽談
1.Meeting Clients會見客戶
2.Inquiries and Quotations詢價報價
3.Price Negotiation價格談判
4.Quantity and Quality數(shù)量質(zhì)量
5.Insurance保險事宜
6.Shipment發(fā)貨裝運
7.Terms of Payment付款方式
8.Signing Contracts簽訂合同
9.Agents代理銷售
10.Claims and Arbitrations索賠仲裁
CHAPTER 6 公務(wù)出差
1.Schedule for Business Trip出差日程安排
2.Business Expenses差旅費用
3.Making Airline Reservation預(yù)訂機票
4.Boarding at the Airport機場登機
5.Transportation交通工具
6.Checking into a Hotel投宿旅館
7.Staying at a Hotel住在旅館
8.A Business Visit商務(wù)會晤
9.Making an International Call打國際電話
10.In an Emergency緊急情況
CHAPTER 7 營銷活動
1.Product Orientation產(chǎn)品定位
2.Direction of the Market市場趨勢
3.Price Decision價格決策
4.Marketing Plans營銷計劃
5.Marketing Methods營銷手段
6.Advertisement Online網(wǎng)絡(luò)廣告
7.Newspaper Advertisement報紙廣告
8.Market Research市場調(diào)研
9.Overseas Markets海外市場
10.After—sale Research售后調(diào)查
CHAPTER 8 人力資源
1.Teamwork團隊合作
2.Performance Evaluation業(yè)績評估
3.Getting fired被解雇
4.Being late for work工作遲到
5.On—the—job Training在職培訓(xùn)
6.Asking for Covering請求代班
7.Education Background教育背景
8.New Work新工作
9.Reporting Work匯報工作
10.Working Pressure工作壓力
CHAPTER 9 業(yè)務(wù)拓展
1.Brand Promotion品牌推廣
2.Media Plannin9媒體方案
3.Sales Promotion促銷
4.After—sale Service售后服務(wù)
5.TV Advertisement電視廣告
6.Creating the Market開創(chuàng)新市場
7.Line of Business營業(yè)范圍
8.Making Complaints投訴
9.Commerce on the Internet網(wǎng)上貿(mào)易
10.Customer Management客戶管理
CHAPTER 10 個人薪金與事業(yè)發(fā)展
1.About Salaries關(guān)于薪酬
2.Benefits福利待遇
3.About Bonus關(guān)于獎金
4.Relaxing Vacation休假
5.Ambitions抱負(fù)
6.Asking for Retroactive Pay要求補薪
7.Asking for Promotion要求提職
8.Transferring Position調(diào)動職位
9.Asking for Resignation要求離職
10.Retiring退休
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