模塊1 Front office services 前廳服務(wù) Unit 1 Introduction to hotel services Unit 2 Front office services(1) Unit 3 Front office services(2) 模塊2 Housekeeping services客房服務(wù) Unit 4 Housekeeping services 模塊3 Food and beverage services餐飲服務(wù) Unit 5 Chinese restaurant Unit 6 Westem restaurant Unit 7 Dessert services Unit 8 Beverage services 模塊4 Fitness and recreational services康樂服務(wù) Unit 9 Fitness and recreational center 模塊5 Shopping and travel services購物及旅游服務(wù) Unit 10 Shopping services Unit 11 Travel services Appendix(附錄) Vocabulary