Chapter 1 Brief Introduction to International Business Practice Ⅰ．Introduction Ⅱ．Business Preparatory W0rk Ⅲ．Business Negotiation Ⅳ．The Performance of an Export Contract Ⅴ．The Performance of an Import Contract Notes and Exercises Chapter 2 Business Letter writing Ⅰ．Introduction Ⅱ．Principles of Good Communication Ⅲ．Format and Structure of the Business Letter Ⅳ．Envelope Addressing Notes and Exercises Chapter 3 Establishing Business Relations Ⅰ．Introduction Ⅱ．Sample Letters Ⅲ．Situational Conversations Notes and Exercises Chapter 4 Inquiries．Offers and Counteroffers Ⅰ．Introduction Ⅱ．Sample Letters Ⅲ．Situational Conversations Notes and Exercises Chapter 5 Acceptance and Order Ⅰ．Introduction Ⅱ．Sample Letters Ⅲ．Situational Conversations Notes and Exercises Chapter 6 Conclusion of Business Ⅰ．Introduction Ⅱ．Sample Letters Ⅲ．Situational Conversations Notes and Exercises Chapter 7 Terms of Payment Ⅰ．Introduction Ⅱ．Sample Letters Ⅲ．Situational Conversations Notes and Exercises Chapter 8 Establishment of and Amendment to L／C Ⅰ．Introduction Ⅱ．Sample Letters Ⅲ．Situational Conversations Notes and Exercises Chapter 9 Shipment Ⅰ．Introduction Ⅱ．Sample Letters Ⅲ．Situational Conversations Notes and Exercises Chapter 10 Commodity Inspection and Insurance Ⅰ．Introduction． Ⅱ．Sample Letters Ⅲ．Situational Conversations Notes and Exercises Chapter 11 Complaints．Claims and Arbitration Ⅰ．Introduction． Ⅱ．Sample Letters Ⅲ．Situational Conversations Notes and Exercises Chapter 12 Some Other Modes of Trade and Economic Activities Ⅰ．Introduction Ⅱ．Sample Letters Ⅲ．Situational Conversations Notes and Exercises Appendix 1 Commonly-used Business Terms（常用貿(mào)易術(shù)語） Appendix 2 Documents Samples（各類單證樣張） Key to the Exercises References
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