Unit 1 Essentials of a Business Letter 商務(wù)信函的基本要素 1.1 Layout of a Business Leaer 1.2 Letter Styles 1.3 Addressing Envelopes 1.4 Faxes and E-Mails Exercises Unit 2 Starting Business and Establishing Business Relation 開始業(yè)務(wù)與建立業(yè)務(wù)關(guān)系 2.1 Related Business Knowledge 2.2 Text 2.3 Useful Sentences 2.4 Writing Tutorial:Deciding the Type of Your Letter Exercises Unit 3 Enquiries and Quotations 詢價(jià)與報(bào)價(jià) 3.1 Related Business Knowledge 3.2 Text 3.3 Useful Sentences 3.4 Writing Tutorial:Beginning of a Business Letter Exercises Unit 4 Offer,Counter-Offer,Acceptance and Refusal 發(fā)盤、還盤、接受或拒絕 4.1 Related Business Knowledge 4.2 Text 4.3 Useful Sentences 4.4 Writing Tutorial:Singling out the Key Purpose of Your Letter Exercises Unit 5 Credit and Status Enquires and Their Replies 資信查詢及回復(fù) 5.1 Related Business Knowledge 5.2 Text 5.3 Useful Sentences 5.4 Writing Tutorial:Correct Paragraph Exercises Unit 6 Order,Acceptance and Refusal 訂單、接受訂單以及謝絕訂單 6.1 Related Business Knowledge 6.2 Text 6.3 Useful Sentences 6.4 Writing Tutorial:Making A Businesslike Ending Exercises Unit 7 Conclusion of Business and the Fulfillment of a Contract 交易的達(dá)成和合同的履行 7.1 Related Business Knowledge 7.2 Text 7.3 Useful Sentences 7.4 Writing Tutorial:Proper Wording Exercises Unit 8 Letters to Discuss Payment 洽談支付方式信 8.1 Related Business Knowledge 8.2 Text 8.3 Useful Sentences 8.4 Writing Tutorial:Composing Appropriate Sentences Exercises Unit 9 Urging the Establishment and Amendment of L/C 敦促開立和修改信用證 9.1 Related Business Knowledge 9.2 Text 9.3 Useful Sentences 9.4 Writing Tutorial:Keeping Coherence Exercises Unit 10 Packing,Marking and Shipment 包裝、運(yùn)輸標(biāo)志以及裝運(yùn) 10.1 Related Business Knowledge 10.2 Text 10.3 Useful Sentences 10.4 Writing Tutorial:Using the Correct Punctuation- Exercises Unit 11 Marine Insurance 海運(yùn)保險(xiǎn) 11.1 Related Business Knowledge 11.2 Text 11.3 Useful Sentences 11.4 Writing Tutorial:Revising and Checking for any Possible Mistakes Exercises Unit 12 Letters to Discuss Agencies 洽談代理業(yè)務(wù)信 12.1 Related Business Knowledge 12.2 Text 12.3 Useful Sentences 12.4 Writing Tutorial:Paying Attention to Some Easily Misused Words or Phrases Exercises Unit 13 Complaints,Disputes,Claims and Their Settlements 投訴、爭(zhēng)議、索賠及解決 13.1 Related Business Knowledge 13.2 Text 13.3 Useful Sentences 13.4 Writing Tutorial:Avoiding Dangling Modifiers Exercises Unit 14 Application Letters 求職信 14.1 Related Business Knowledge 14.2 Text 14.3 Useful Sentences 14.4 Writing Tutorial:Paying Attention to the Sentence Structure Exercises Appendix Ⅰ 各章練習(xí)題參考答案 Appendix Ⅱ 美國(guó)州名標(biāo)準(zhǔn)縮寫 Appendix Ⅲ 加拿大省名標(biāo)準(zhǔn)縮寫 Appendix Ⅳ 常用地址和商務(wù)機(jī)構(gòu)縮略語(yǔ) Appendix Ⅴ 世界主要機(jī)場(chǎng)、港口名稱英中對(duì)照表