編寫說(shuō)明 The Layout of a Business Letter 信函格式 Chapter One Establishing Business Relations 第一章 建立業(yè)務(wù)關(guān)系 Lesson 0Be （A）Request for the Establishment of Business Relations （B）Reply to the Above Lesson Two （A）Self-introduction and Sending Materials （B）Reply to the Above Lesson Three Making a Self-introduction Chapter Two Enquiries 第二章 詢盤 Lesson Four （A）An Enquiry for Men’s and Ladies’Sports Wear （B）Reply to the Above Lesson Five （A）An Enquiry for Electric Fans （B）Reply to the Above Lesson Six A Specific Enquiry for Children’S T．shirts Chapter Three Offer8 第三章 發(fā)盤 Lesson Seven （A）A Quotation for Mountain Bikes （B）Reply to the Above Lesson Eight （A）An Offer for Ladies'Shoes （B）Reply to the Above Lesson Nine Sending a Proforma Invoice Chapter Four Counter Offers 第四章 還盤 Lesson Ten （A）A Firm Counter Offer for Storage Box （B）Reply to the Above Lesson Eleven （A）A Counter Offer for Flash Disk （B）Reply to the Above Lesson Twelve Making a Concession Chapter Five Orders&Conclusion of Business 第五章 訂單和成交 Lesson Thirteen （A）Placing an Order （B）Reply to the Above Lesson Fourteen （A）Placing a Duplicate Order （B）Reply to the Above Lesson Fifteen Sending Countersigned Contract Chapter Six Payment 第六章 支付 Lesson Sixteen （A）Asking for Easier Payment Terms （B）Reply to the Above Lesson Seventeen （A）Asking for Payment by D／A （B）Reply to the Above Lesson Eighteen Arranging Payment by T／T Chapter Seven Letters of Credit 第七章 信用證 Lesson Nineteen （A）Rushing the Establishment of an L／C （B）Reply to the Above Lesson Twenty （A）Making Amendment to an L／C （B）Reply to the Above Lesson Twenty—One Asking for Extension of an L／C Chapter Eight Shipment 第八章 裝運(yùn) Lesson Twenty—Two （A）Urging Shipment （B）Reply to the Above Lesson Twenty—Three （A）Asking for Advancing Shipment （B）Reply to the Above Lesson Twenty—Four Shipping Instructions Chapter Nine Insurance 第九章 保險(xiǎn) Lesson Twenty—Five （A）Asking Seller to Cover Insurance （B）Reply to the Above Lesson Twenty-Six （A）Asking for Excessive Insurance （B）Reply to the Above Lesson Twenty—Seven Introduction to Insurance Practice Chapter Ten Complaints&Claims 第十章 投訴和索賠 Lesson Twenty-Eight （A）Complaint of Wrong Goods Delivered （B）Reply to the Above Lesson Twenty．Nine （A）Claims for Poor—Packing （B）Reply to the Above Lesson Thirty Lodging a Claim for Delay in Shipment Appendix I Useful Phrases and Expressions 附錄一 常用詞匯 Appendix II The Main Ports in the World 附錄二 世界主要港口 參考文獻(xiàn)
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