Unit 1 Secretary Etiquette秘書(shū)禮儀 1.Getting Started 2.Building Knowledge 3.Talking Point 4.Conducting a Project 5.Practical Writing 6.Communicating Across Cultures Unit 2 Business Emails茜務(wù)郵件寫(xiě)作 1.Getting Started 2.Building Knowledge 3.Talking Point 4.Conducting a Project 5.Practical Writing 6.Communicating Across Cultures Unit 3 Human Resource Management人力資源管理 1.Getting Started 2.Building Knowledge 3.Talking Point 4.Conducting a Project 5.PracticaI Writing 6.Communicating Across Cultures Unit 4 Reception接待 1.Getting Started 2.Building Knowledge 3.Talking Point 4.Conducting a Project 5.Practical Writing 6.Communicating Across Cultures Unit 5 Telephone Communication電話溝通 1.Getting Started 2.Building Knowledge 3.Talking Point 4.Conducting a Project 5.Practical Writing 6.Communicating Across Cultures Unit 6 Presentation Development演講陳述 1.Getting Started 2.Building Knowledge 3.Talking Point 4.Conducting a Project 5.Practical Writing 6 CnmmIJnicatina Across CLJibJres Unit 7 Meeting Organization會(huì)議組織 1.Getting Started 2.Building Knowledge 3.Talking Point 4.Conducting a Project 5.Practical Writing 6.Communicatina Across Cultures Unit 8 File Management檔案管理 1.Getting Started 2.Building Knowledge 3.Talking Point 4.Conducting a Project 5.Practical Writing 6.Communicating Across Cultures Unit 9 General Financial Knowledge普通財(cái)務(wù)知識(shí) 1.Getting Started 2.Building Knowledge 3.Talking Point 4.Conducting a Project 5.Practical Writing 6.Communicating Across Cultures Unit 10 Sales and Marketing市場(chǎng)營(yíng)銷(xiāo) 1.Getting Started 2.Building Knowledge 3.Talking Point 4.Conducting a Project 5.Practical Writing 6.Communicating Across Cultures Vocabulary Index