酒店英語

定　價：￥26.00

作　者：	王燕華，黃培希編
出版社：	對外經濟貿易大學出版社
叢編項：	新基點全國高職高專院校商務英語系列規(guī)劃教材
標　簽：	暫缺

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京東 (￥22.10)

ISBN：	9787566307507	出版時間：	2013-09-01	包裝：	平裝
開本：	16開	頁數：	168	字數：

內容簡介

　　《酒店英語/新基點（New Benchmark）全國高職高專院校商務英語系列規(guī)劃教材》共分為八個單元，選取酒店主要的業(yè)務部門，如前臺、客房、餐廳、酒吧、康樂中心等作為主要描述對象，主題側重酒店中與服務對象接觸最多的一些場景，如酒店預訂、登記、客房入住、餐廳就餐、健身中心、酒吧娛樂、投訴和結賬離店等加以重點闡述。每個單元分為六個部分，課文A、聽力、口語、寫作等這幾項基本上圍繞一個主題展開，全面透徹地展示酒店中某一個工作崗位上出現的各種情景，幫助學生全面了解并掌握實際運用英語處理事務的能力。課文B介紹世界幾個知名酒店集團的發(fā)展或最新動態(tài)，幫助學生了解酒店業(yè)的新潮流和發(fā)展趨勢。拓展閱讀側重酒店行業(yè)幾個重點崗位，介紹幾個崗位的職業(yè)素養(yǎng)，旨在提高學生的職業(yè)意識和職業(yè)能力。

作者簡介

暫缺《酒店英語》作者簡介

圖書目錄

Unit One Hotel Reservations
Part One Text A Choosing a Good Hotel
Part Two Speaking Out
Part Three Listening In
Part Four Text B The World's Ten Largest Hotel Groups
Part Five Writing Business Letter
Part Six Extensive Reading ， Making the Right Impression
Unit Two Check—in
Part One Text A Things to Do When You Arrive Too Early for Check—In
Part Two Speaking Out
Part Three Listening In
Part Four Text B IHG Reduces Environmental Impact
Part Five Writing E—mail
Part Six Extensive Reading The Importance of Front Office
Unit Three Hotel Housekeeping
Part One Text A Can I Have the Barbie Suite？
Part Two Speaking Out
Part Three Listening In
Part Four Text B Wyndham Hotel Group Expands Luxury Offering in China
Part Five Writing Memorandum
Part Six Extensive Reading The Job of an Executive Housekeeper
Unit Four Dining at Hotels
Part One Text A Healthier Food at Hotels
Part Two Speaking Out
Part Three Listening In
Part Four Text B Making a Hotel a Home
Part Five Writing Note
Part Six Extensive Reading How to Be a Good Waiter
Unit Five Public Facilities at Hotels
Part One Text A Hotels Offer Boot—Camp Exercise for Guests
Part Two Speaking Out
Part Three Listening In
Part Four Text B Hilton Hotels Corporation
Part Five Writing Notice
Part Six Extensive Reading The Making of a Good Concierge
Unit Six Hotel Bars
Part One Text A Hotels Open Fancy， Profitable Rooftop Bars
Part Two Speaking—Out
Part Three Listening In
Part Four Text B Hotels Test Offering Meeting Rooms
That Can Serve as Offices
Part Five Writing Fax
Part Six Extensive Reading Service Tips for Bartenders
Unit Seven Hotel Complaints
Part One Text A How to Deal with Hotel Guests' Complaints
Part Two Speaking Out
Part Three Listening In
Part Four Text B How to Complain at a Hotel
Part Five Writing Complaint Letter
Part Six Extensive Reading A Case Study of Complaint at a Five—Star Deluxe Hotel
Unit Eight Check—out
Part One Text A University Opens 150—Room Hotel as Student Training Lab
Part Two Speaking Out
Part Three Listening In
Part Four Text B Foreign Hotels Expand Their Reach into China
Part Five Writing Help Wanted
Part Six Extensive Reading Qualities of Hotel Leaders
Appendix I 國際知名酒店
Appendix II 酒店常用詞匯
Appendix III 酒吧與餐廳用語
References