Preface 前言 Chapter 1 Language Style and Layout of a Business Letter . Chapter 2 Establishment of Business Relations and Credit Status Enquiries .12 Chapter 3 Sales Promotion 25 Chapter 4 Business Negotiation 34 Chapter 5 Order and Business Contract 51 Chapter 6 Terms of Payment 66 Chapter 7 Letter of Credit. 78 Chapter 8 Packing, Marking and Shipment.94 Chapter 9 Insurance .106 Chapter 10 Claim and Settlement. 119 Chapter 11 Agency129 Appendix Ⅰ Common Terms in International Trade 139 Appendix Ⅱ Common Abbreviations in International Trade 150 Appendix Ⅲ Resource Interlinks . 160 Keys to Practice and Training . 161 References193