Unit One Giving Travel Information旅游咨詢 Unit Objectives單元目標 Background Knowledge背景知識 Practice Materials實訓材料 Vocabulary Development詞匯擴展 導游須知 Unit Two Hotel Reservation預訂客房 Unit Objectives單元目標 Background Knowledge背景知識 Practice Materials實訓材料 Vocabulary Development詞匯擴展 導游須知 Unit Three Housekeeping Services客房服務 Unit Objectives單元目標 Background Knowledge背景知識 Practice Materials實訓材料 Vocabulary Development詞匯擴展 導游須知 Unit Four Food＆Beverage Services餐飲服務 Unit Objectives單元目標 Background Knowledge背景知識 Practice Materials實訓材料 Vocabulary Development詞匯擴展 導游須知 Unit Five Communication Services通信服務 Unit Objectives單元目標 Background Knowledge背景知識 Practice Materials實訓材料 Vocabulary Development詞匯擴展 導游須知 Unit Six Meeting Services會議服務 Unit Objectives單元目標 Background Knowledge背景知識 Practice Materials實訓材料 Vocabulary Development詞匯擴展 導游須知 Unit Seven Banquet Services宴會服務 Unit Objectives單元目標 Background Knowledge背景知識 Practice Materials實訓材料 Vocabulary Development詞匯擴展 導游須知 Unit Eight Recreation and Entertainment Services消遣服務 Unit Objectives單元目標 Background Knowledge背景知識 Practice Materials實訓材料 Vocabulary Development詞匯擴展 導游須知 Unit Nine Local Tour Guide Services地陪服務 Unit Objectives單元目標 Background Knowledge背景知識 Practice Materials實訓材料 Vocabulary Development詞匯擴展 導游須知 Unit Ten Visiting Places of Interest參觀游覽 Unit Objectives單元目標 Background Knowledge背景知識 Practice Materials實訓材料 …… Unit Eleven Scenic Spots Introduction景點介紹 Unit Twelve Shopping旅游購物 Unit Thirteen Settling Complaints解決投訴 Unit Fourteen Dealing with Special Problems應對難題 Unit Fifteen Checkout Services退房服務 Unit Sixteen Traditional Chinese Festivals傳統(tǒng)節(jié)日 Unit Seventeen Travelling Adver-tisement旅游廣告
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