Unit 1 Establishing Business Relations 1 Unit 2 Enquiries, Offers, Counter—offers and Acceptance Unit 3 Concluding a Contract 29 Unit 4 Goods Preparations and Inspection 40 Unit 5 Shipment 54 Unit 6 Insurance 66 Unit 7 Payment 77 Unit 8 Claims and Arbitration 89 Appendix A Tapescripts 104 Appendix B Suggested Answers 141 References 157