Part Ⅰ Tourism ABC Unit 1 Giving Travel Information Unit 2 Meeting Guests at the Airport Unit 3 Itinerary Arrangement Unit 4 Checking in at a Hotel Unit 5 Sightseeing Unit 6 Catering Service Unit 7 Shopping Unit 8 Dealing with Complaints and Emergencies Unit 9 Farewell Unit 10 Overseas Travel Part Ⅱ More about Tourism Unit 1 Introduction to Tourism Unit 2 Types of Tourism Unit 3 Tourism and China Unit 4 New Trends in Tourism Unit 5 Foreign Delicacies Unit 6 Psychology of Service Unit 7 About Air Transport Industry Unit 8 Tourism Safety and Trends Part Ⅲ Intercultural Communication in Tourism Unit 1 Intercultural Communication in Tourism Unit 2 Being， Becoming and Doing Cultures Unit 3 Touching in Intercultural Communication Unit 4 Eye Contact in Intercultural Communication Unit 5 Gestures in Intercultural·Communication Unit 6 Smell in Intercultural Communication Unit 7 Silence in Intercultural Communication Unit 8 Appropriate Behavior for Hosts and Guests Unit 9 Gift-giving in Intercultural Communication Unit 10 Intercultural Communication Success Tips Part Ⅳ Appendix 附錄一 世界知名航空公司圖標(biāo) 附錄二 酒吧英語詞匯一覽表 附錄三 國內(nèi)外知名旅游網(wǎng)站一覽表 附錄四 世界各時區(qū)及時差計算表 Part Ⅴ Key to Exercises in Text Part Ⅵ Tapescripts 參考文獻(xiàn)
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