Project 1 Station Service 車站服務(wù) Task 1 At Inquiry Office 在問訊處 Task 2 At Ticket Omce 在售票處 Task 3 At the Luggage Office 在行李處 Task 4 In the Waiting Room 在候車室 Task 5 At the Ticket Entrance 在檢票口 Task 6 On the Platform 在站臺 Task 7 At the Entry-Exit Joint Inspection Hall 在出入境聯(lián)檢大廳 Task 8 Station Broadcasting 車站廣播 Project 2 Train Service Work 列車服務(wù)工作 Task 1 Welcoming Passengers Aboard 歡迎乘車 Task 2 Showing Passengers to Their Places 領(lǐng)鋪、領(lǐng)座 Task 3 Service in the Car 車廂服務(wù) Task 4 The Dining Car'Service 餐車服務(wù) Task 5 Pre-arrival Jobs 到站前服務(wù) Task 6 Special and Emergency SerVice 特殊及應(yīng)急服務(wù) Task 7 Complaints,Thanks,Apologies and Advice 投訴、感謝、道歉及建議 Project 3 Tourism Service 旅游服務(wù) Task 1 Customs and Cultures 風(fēng)俗文化 Task2 Natural Scenery 自然風(fēng)光 Task 3 Historical Places 歷史遺跡 Translation of the Texts課文翻譯 Appendix Ⅰ Railway Passenger Service Vocabulary 鐵路客運服務(wù)常用詞匯 Appendix Ⅱ Common Public Signs 常見公共標(biāo)志 Appendix Ⅲ Chinese Food and Western Food 中餐和西餐 Appendix Ⅳ Scenic Spots and Historical Sites in China 中國各地名勝古跡 參考文獻