1 A VISIT TO AIRBUS PAGE ROLES AND ResPONsibilites 2 At MEDSET PAGE 3 A TELEPHONE CALL TO HOLZLAND WULF PAGE 4 TRAVEL ARRANG[M[NTs AT BP PAGE 5 A MEETING AT KUBALD GMBH PAGE 6 A PRESENTATION AT CH[vRONT[xACO CORP PAGE 7 A MARKETING（AMPAign AT BEIERSDORF PAGE 8 PRoduction at BALDA AG PAGE 9 CONtRACTS AND PAYMENT at HABERMAN N&FALKf PAGE 10 EtH UMwELTTEchnik： DEALING WltH PROBLEMs PAGE Company profiles Structure of a company Employee roles and responsibilities telephone C0mmuniCations between companies Arrangements for a business trip Formal meetings and business negotiations Formal business presentations Marketing campaigns and strategies famous brand names Production facilities and methodS Product life cycles Enquiries，orders.contracts and 0nvoices Incoterms Problems，complaints and credit Greeting a visitor Making introductions How to say and write numbers Presenting your company Giving directions describing your company Making small talk Describing your job Making contact by telephone Leaving a message Using telephone language Being polite Booking flights，hotels and hire cars Spelling names Arranging a meeting Confirming arrangements Using formal language in meetings Taking minutes Preparing a presentation Choosing presentation to～Is Recognizing cultural differences Reading body language Summarizing a conversation Understanding marketing terms Summarizing a report Planning a marketing strategy 0Describing production processes Summarizing a company's business activities Making telephone enqulnes Placing an order Writing enquiries Acknowledging an order Making complaints Expressing regret orering solutions Writing reminders Present tenses Questions Wil-future and going to-future Present continuous and simple present as future tenses if-clauses Simple past， present perfect and past perfect Passive voice（1） Passive voice（2） Modal verbs Adverbs Applying for a job page A business letter page Incoterms page Business documents page Pairwork files page Transcripts page Unit word list page A.Z word list page Basic word list page
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