Part One Unit 1 At the Reception Greeting and Introduction Unit 2 In the HR Department Filling in Forms and Asking for Clarification Unit 3 To the Supply Room Asking for and Giving Directions Unit 4 On the Phone Telephone Skills Unit 5 Changing Working Hours Making Requests Unit 6 In the Team Apologizing and Forgiving Unit 7 In the Workshop Complaining and Warning Unit 8 On a Coffee Break Talking about Hobbies, Sports and Entertainment Unit 9 In the Lunchroom Talking about Past Experiences Unit 10 An Airline Seat Bookings and Reservations Unit 11 Promotion Congratulating and Complimenting Unit 12 Making a PowerPoint Asking for and Giving Instructions Unit 13 A Call from Ted Making Appointments and Arrangements Unit 14 Purchasing System Simulation Sofcware Asking for and Giving Advice Unit 15 Promoting a Product Describing Objects and People Part Two
鄂公網(wǎng)安備 42010302001612號 