Project One Establishing Business Relationship Section One Case Study Section Two Model Dialogues Section Three Negotiation Strategies Section Four Simulated Negotiations Section Five Professional Drills Section Six Useful Sentences Project Two Inquiries Section One Case Study Section Two Model Dialogues Section Three Negotiation Strategies Section Four Simulated Negotiations Section Five Professional Drills Section Six Useful Sentences Project Three Offers and Counter- offers Section One Case Study Section Two Model Dialogues Section Three Negotiation Strategies Section Four Simulated Negotiations Section Five Professional Drills Section Six Useful Sentences Project Four Acceptance and Order Section One Case Study Section Two Model Dialogues Section Three Negotiation Strategies Section Four Simulated Negotiations Section Five Professional Drills Section Six Useful Sentences Project Five Terms of Payment Section One Case Study Section Two Model Dialogues Section Three Negotiation Strategies Section Four Simulated Negotiations Section Five Professional Drills Section Six Useful Sentences Project Six Packaging Section One Case Study Section Two Model Dialogues Section Three Negotiation Strategies Section Four Simulated Negotiations Section Five Professional Drills Section Six Useful Sentences Project Seven Shipment Section One Case Study Section Two Model Dialogues Section Three Negotiation Strategies Section Four Simulated Negotiations Section Five Professional Drills Section Six Useful Sentences Project Eight Insurance Section One Case Study Section TWo Model Dialogues Section Three Negotiation Strategies Section Four Simulated Negotiations Section Five Professional Drills Section Six Useful Sentences Project Nine Complaints and Claims Section One Case Study Section Two Model Dialogues Section Three Negotiation Strategies Section Four Simulated Negotiations Section Five Professional Drills Section Six Useful Sentences Project Ten Signing a Contract Section One Case Study Section Two Model Dialogues Section Three Negotiation Strategies Section Four Simulated Negotiations Section Five Professional Drills Section Six Useful Sentences Appendixes