Unit 1 Resume(英文簡歷) Unit 2 Application Letters(求職信) Unit 3 Personal Statements(個人陳述) Unit 4 Memorandums(備忘錄) Unit 5 Notes(便條) Unit 6 Notices(通知) Unit 7 Itineraries and Agenda(行程表與議程表) Unit 8 Meeting Minutes(會議紀要) Unit 9 Business Reports(商務報告) Unit 10 Certificates(證明) Unit 11 Establishing Business Relationship(建立業(yè)務聯(lián)系) Unit 12 Enquiries(詢盤) Unit 13 Complaints & Claims(投訴與索賠) Unit 14 Contracts and Agreements(合同與協(xié)議) References