本書(shū)根據(jù)商務(wù)外事接待的職業(yè)工作過(guò)程,分為接待準(zhǔn)備(Preparing for the Reception)、迎接外賓(Receiving Foreign Guests)、交通和日程(Transportation and Schedule)、緊急情況處理(Handling Emergencies)、參觀考察(Visiting and Investigating)、談判簽約(Negotiating and Signing a Contract)、文娛活動(dòng)(Recreational Activities)、觀光購(gòu)物(Sightseeing and Shopping)和道別送別(Bidding Farewell and Seeing Guests off)九個(gè)項(xiàng)目。