Unit 1 Lead-in——Business Letters Unit 2 Memos & E-mails Unit 3 Identifying Business Partners Unit 4 Status Inquiry Unit 5 Inquiries & Replies Unit 6 Offers & Counter-offers Unit 7 Orders & their Fulfillment Unit 8 Terms of Payment Unit 9 Packing & Shipping Unit 10 Insurance Unit 11 Complaints & Arbitration Unit 12 Sales Letters Unit 13 Trade Intermediaries Unit 14 International Investment Unit 15 Countertrade Appendix A Commonly Used Vocabulary in International Trade Appendix B Commonly Used Trade Terms Appendix C Commonly Used Trade Abbreciations & Signs Appendix D Specimen L/C & Contract