Meeting People Unit 1 Greeting / 1 Unit 2 Making an Appointment / 7 Unit 3 Dining / 13 Unit 4 Visiting Patients / 21 Daily Life Unit 5 Shopping / 29 Unit 6 Seeing the Doctor / 36 Unit 7 Travelling / 44 Unit 8 Celebrating / 51 Work Issues Unit 9 Job Interview / 58 Unit 10 Plans and Dreams / 66 Unit 11 Negotiation / 73 Unit 12 Demonstration / 80 Communication Unit 13 Making Suggestions / 87 Unit 14 Making Apologies / 94 Unit 15 Expressing Gratitude / 101 Unit 16 Complaining / 108