Module 1 Negotiation Fundamentals Section Ⅰ Lead-in Ed Brodow' s 10 Tips for Successful Negotiating Section Ⅱ Reading Practice Negotiation Fundamentals Building an Efficient Negotiating Team Section Ⅲ Oral Practice People Should Wear Professionally to Work Sharing Successful Negotiating Experience Section Ⅳ Negotiation and Culture Dressing Codes in Intemational Business Negotiations Module 2 Establishing Business Relations Section Ⅰ Lead-in Company Profile Section Ⅱ Reading Practice Top Ways to Seek Online Foreign Trade Customers Differences between Domestic and Intemational Business Section ffl Oral Practice Warmly Welcome Introducing Products to Customer Section Ⅳ Negotiation and Culture Basic Etiquette in Business Negotiation Module 3 Price Negotiation Section Ⅰ Lead-in Make Yourself an Expert on Price Negotiating Section Ⅱ Reading Practice Price TermsTrade Terms Process and Tips for Successful Bargain Section ffl Oral Practice On Discount Let's Meet Each Other Half Way …… Module 4 Terms of Payment Negotiation Module 5 Package Negotiation Module 6 Shipment Negotiation Module 7 Insurance Negotiation Module 8 Complaints and Claims 參考文獻(xiàn)